Marzia Minns
Kennesaw,GA
Summary
An accomplished and polished professional with a comprehensive background in office management, patient coordination, administrative support, and personal assistance in a healthcare or corporate environment.
Overview
12
12
years of professional experience
Work History
Realtor
Keller Williams Realty Signature Partners
Marietta, GA
07.2020 - Current
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
- Conducted open houses and showings of properties to prospective buyers.
- Answered inquiries from potential buyers regarding features of property listings.
Practice & Marketing Manager
Periodontal Specialists of Vinings
Atlanta, GA
05.2014 - 07.2020
- Implemented strategies to improve efficiency in the day-to-day operations of the office.
- Participated in industry events such as conferences, workshops, representing the practice.
- Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
- Recruited and trained new employees to meet job requirements.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Developed and implemented marketing plans to create new business relationships with general dentists.
Office Manager
Heart of Vinings Dentistry
Vinings, GA
01.2012 - 12.2013
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Managed all front desk operations, including phone calls and customer service inquiries.
- Provided guidance to patients on insurance coverage and payment options.
- Monitored inventory of dental supplies and placed orders when necessary.
- Implemented strategies to improve efficiency in the day-to-day operations of the office.
- Conducted regular audits of patient accounts to ensure accuracy and compliance with regulations.
- Collaborated with other healthcare professionals in order to provide quality care to patients.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Licensed Aesthetician & ITEC Certification -
Elaine Sterling Institute
01.2012
Associates, Psychology & Business (Major) -
Georgia Perimeter College
05.2007
Skills
- Office Administration
- Workflow Coordination
- HIPAA Compliance
- Client Relations
- Marketing Management
- Negotiation
- Networking and prospecting
- Social Media Marketing
Languages
Afrikaans
Native/ Bilingual
Affiliations
- Baking
- Pickleball
- Gardening
- Building Legos
References
References available upon request.
Timeline
Realtor
Keller Williams Realty Signature Partners
07.2020 - Current
Practice & Marketing Manager
Periodontal Specialists of Vinings
05.2014 - 07.2020
Office Manager
Heart of Vinings Dentistry
01.2012 - 12.2013
Licensed Aesthetician & ITEC Certification -
Elaine Sterling Institute
Associates, Psychology & Business (Major) -
Georgia Perimeter College
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