Dynamic sales leader with a proven track record at Rs Andrews Heating & Air, excelling in associate coaching and relationship selling. Expert in sales program creation and closing techniques, driving revenue growth through effective upselling. Recognized for building customer trust and maintaining a visually appealing merchandise flow.
Overview
2
2
years of professional experience
Work History
Sales Lead
Rs Andrews Heating & Air
04.2025 - Current
Trained, coached, and mentored new sales associates for maximum performance.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders, and gift card activations.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Maintained current knowledge of evolving changes in marketplace.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Sales Lead
Life Protect 24/7
01.2025 - 03.2025
Trained, coached, and mentored new sales associates for maximum performance.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders, and gift card activations.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Maintained current knowledge of evolving changes in marketplace.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Kept detailed records of daily activities through online customer database.
Plumber Apprentice
Young Plumbing And Heating
06.2023 - 03.2024
Offered guidance and training to junior team members.
Obtained precise results by performing accurate hydrotesting.
Installed valves, hangers, supports, and flanges inside piping systems.
Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
Selected type and size of piping required for each project.
Inspected structures to avoid any obstruction and delays throughout project.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Unclogged sinks and toilets for customers using tools and drain cleaners.
Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
Tested for leaks in new and repaired systems to verify functional and safe working condition.
Performed basic and semi-skilled work under supervision and instruction from lead plumber.
Listened to instructions from journeyman plumber, gaining valuable onsite job training.
Safely handled tools and equipment in large-scale projects.
Organized and moved materials from truck to job site to support project requirements.
Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Assisted with repairs to steam, drainage, and sewer lines.
Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
Used clamps and brackets to attach pipes to walls, structures, and fixtures.
Operated ground microphones and listening discs to locate hidden water line leaks.
Cut and drilled holes in walls to permit passage of pipes.
Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
Filled pipe systems with water and air to determine location of leaks.
Eliminated risks by correctly identifying potential safety hazards.
Inspected sewers and piping systems to assess quality and condition.