Summary
Overview
Work History
Education
Skills
Timeline
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Masai Champion Chandler

Norfolk,VA

Summary

Dynamic sales leader with a proven track record at Rs Andrews Heating & Air, excelling in associate coaching and relationship selling. Expert in sales program creation and closing techniques, driving revenue growth through effective upselling. Recognized for building customer trust and maintaining a visually appealing merchandise flow.

Overview

2
2
years of professional experience

Work History

Sales Lead

Rs Andrews Heating & Air
04.2025 - Current
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Maintained current knowledge of evolving changes in marketplace.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Sales Lead

Life Protect 24/7
01.2025 - 03.2025
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Maintained current knowledge of evolving changes in marketplace.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Kept detailed records of daily activities through online customer database.

Plumber Apprentice

Young Plumbing And Heating
06.2023 - 03.2024
  • Offered guidance and training to junior team members.
  • Obtained precise results by performing accurate hydrotesting.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
  • Selected type and size of piping required for each project.
  • Inspected structures to avoid any obstruction and delays throughout project.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
  • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Safely handled tools and equipment in large-scale projects.
  • Organized and moved materials from truck to job site to support project requirements.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Used clamps and brackets to attach pipes to walls, structures, and fixtures.
  • Operated ground microphones and listening discs to locate hidden water line leaks.
  • Cut and drilled holes in walls to permit passage of pipes.
  • Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
  • Filled pipe systems with water and air to determine location of leaks.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Inspected sewers and piping systems to assess quality and condition.

Education

High School Diploma -

Norview
Norfolk Va
06.2023

Skills

  • Sales program creation
  • Associate coaching
  • Merchandise flow
  • Sales closing
  • Relationship selling
  • Closing techniques
  • Lead generation
  • Customer retention

Timeline

Sales Lead

Rs Andrews Heating & Air
04.2025 - Current

Sales Lead

Life Protect 24/7
01.2025 - 03.2025

Plumber Apprentice

Young Plumbing And Heating
06.2023 - 03.2024

High School Diploma -

Norview

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