Mason Balocca
SHELTON,Connecticut
Summary
I am a highly-motivated employee with desire to take on new challenges with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I consider myself proactive and versatile professional with a dedication to quickly adapting to new challenges. I pride myself on having strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
4
4
years of professional experience
Work History
Lifeguard
Shelton Community Center
10.2021 - 08.2025
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
Customer Service
Radonseal
09.2023 - 02.2025
- Created detailed reports on customer service metrics.
- Provided customer service to ensure satisfaction.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Managed inventory and supplies to ensure materials were available when needed.
Lifeguard
Silver Sands State Park
05.2021 - 08.2021
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around ocean.
- Provided friendly customer service to guests and addressed concerns.
- Responsible for opening and closing the beach for visitors
- Improved response times by conducting thorough lifeguard drills and training sessions.
Education
High School Diploma -
St. Joseph's High School
06-2021
Bachelor of Arts - Biology
Southern Connecticut State University
Skills
- Customer service
- Conflict resolution
- Equipment maintenance
- Time management
- Team collaboration
- Effective communication
- Inventory management
- Problem solving
Affiliations
I tutor English at my college and enjoy volunteering at animal shelters and local libraries.
Timeline
Customer Service
Radonseal
09.2023 - 02.2025
Lifeguard
Shelton Community Center
10.2021 - 08.2025
Lifeguard
Silver Sands State Park
05.2021 - 08.2021
Bachelor of Arts - Biology
Southern Connecticut State University
High School Diploma -
St. Joseph's High School
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