Mason Castaneda
San Antonio,TX
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Highly-motivated employee with desire to take on new challenges. Along with a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Shift Leader Manager
Dirks Signature Chicken
Babcock, WI
08.2021 - Current
- Conducted daily pre-shift meetings to ensure smooth operation of the shift.
- Developed strategies to increase sales through customer engagement and promotion of products and services.
- Ensured that all employees adhered to established safety regulations and guidelines.
- Reviewed inventory levels at the start of each shift and placed orders as needed.
- Displayed leadership skills by motivating team members to meet daily goals.
- Managed closing procedures such as counting money in the register drawers and reconciling receipts against reports.
- Managed daily cash intake by counting out registers and tabulating profits.
Server Captain
Dirks Signature Chicken
Lubbock, Texas
04.2020 - Current
- Assisted in training new servers.
- Inspected dining areas for cleanliness and proper set-up of tables and chairs.
- Enforced safety regulations within the restaurant environment.
- Received orders from customers, entered orders into POS system, and delivered orders accurately to kitchen staff.
- Monitored food quality throughout service periods to ensure freshness and temperature accuracy of dishes served.
- Adhered to all health codes and sanitation standards as required by law.
- Worked with management to coordinate special functions and events.
Cashier
Bill Miller BBQ
San Antonio, TX
02.2017 - 02.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
BBA - Marketing
Texas Tech University
Lubbock, TX12.2024
Skills
- Quality Assurance
- Safety Compliance
- Staff Development
- Inventory Control
- Relationship Building
- Decision-Making
Timeline
Shift Leader Manager
Dirks Signature Chicken
08.2021 - Current
Server Captain
Dirks Signature Chicken
04.2020 - Current
Cashier
Bill Miller BBQ
02.2017 - 02.2020
BBA - Marketing
Texas Tech University
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