MASON CUSTER
Dickinson
Summary
Dynamic small business owner with a proven track record at Dickinson Chiropractic Clinic, enhancing operational efficiency and customer satisfaction. Skilled in relationship building and financial management, I successfully implemented marketing strategies that boosted brand visibility and cultivated client loyalty, resulting in significant repeat business and referrals.
Overview
13
13
years of professional experience
Work History
Owner
Dickinson Chiropractic Clinic
07.2012 - Current
- Developed operational processes to enhance workflow efficiency.
- Managed inventory systems to ensure consistent stock levels.
- Implemented customer service strategies to improve satisfaction rates.
- Coordinated marketing efforts to increase brand visibility and engagement.
- Analyzed market trends to identify growth opportunities for the business.
- Oversaw financial transactions and maintained accurate records for accountability.
- Trained team members on best practices for operational tasks and customer interactions.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Education
Doctor Of Chiropractic - Human Health
Palmer College of Chiropractic- Main Campus
Davenport, IA10.2012
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Business management
- Business planning
- Staff management
- Team oversight
- Staff hiring
- Business development
- Business launch
- Marketing
- Financial management
Timeline
Owner
Dickinson Chiropractic Clinic
07.2012 - Current
Doctor Of Chiropractic - Human Health
Palmer College of Chiropractic- Main Campus
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