Mason Dery
Moore,OK
Summary
Dynamic professional with extensive management experience at Crest Foods, excelling in customer service and staff training. Proven track record in implementing inventory systems and enhancing customer engagement. Strong work ethic and sales proficiency, committed to delivering exceptional service and fostering team development.
Overview
3
3
years of professional experience
Work History
Lead Budtender
Wacky Backy Dispensary
Moore, Ok
08.2025 - Current
- Supervised daily operations and team workflow to ensure compliance with state regulations.
- Trained and mentored new staff on product knowledge and customer service techniques.
- Implemented inventory management systems to streamline stock control and reduce waste.
- Developed customer engagement strategies that enhanced the overall shopping experience.
Customer Service Manager
Crest Foods
Moore, Ok
09.2023 - 08.2025
- In charge of All money and deposits to and from the bank
- Oversaw ~15 employees at a time
- Analyzed performance metrics to identify trends and improve service delivery
- Led cross-functional teams to resolve complex customer issues effectively
- Mentored staff on best practices for customer interactions and conflict resolution
- Oversaw daily operations ensuring adherence to quality standards and company policies
Roofing Laborer
Cdr Global
Midwest City, Ok
06.2023 - 09.2023
- Assisted with roof installations, ensuring adherence to safety protocols and quality standards.
- Operated hand and power tools efficiently to complete roofing tasks.
- Collaborated with team members to maintain workflow and productivity on job sites.
- Conducted material handling, including loading and unloading roofing supplies.
Education
High School Diploma -
Moore High School
Moore, OKSkills
- Management experience
- Strong work ethic
- Customer service expertise
- Staff training and development
- POS system operation
- Sales proficiency
- Cash handling experience
Timeline
Lead Budtender
Wacky Backy Dispensary
08.2025 - Current
Customer Service Manager
Crest Foods
09.2023 - 08.2025
Roofing Laborer
Cdr Global
06.2023 - 09.2023
High School Diploma -
Moore High School