Summary
Overview
Work History
Education
Skills
Timeline
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Mason Gibson

Akron,OH

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Walmart through efficient order fulfillment and excellent selection skills. Adept at addressing customer needs with patience and empathy, ensuring a welcoming environment. Skilled in product picking and sales, consistently achieving high performance and team safety at Chick-Fil-A.

Overview

1
1
year of professional experience

Work History

Online Personal Shopper

Walmart
10.2023 - 04.2024
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Worked productively with customers to meet order requirements and service expectations.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.

Team Memeber

Chich-Fil-A
01.2023 - 08.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

Archbishop Hoban Highschool
Akron, OH

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking

Timeline

Online Personal Shopper

Walmart
10.2023 - 04.2024

Team Memeber

Chich-Fil-A
01.2023 - 08.2023

Archbishop Hoban Highschool

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Mason Gibson