Mason Gonzalez

Dedicated Medical Receptionist with a proven track record at Tu-Hi Hong Urology, excelling in patient scheduling and HIPAA compliance. Expert in leveraging front desk operations and medical terminology to enhance patient care. Demonstrated ability to maintain confidentiality and streamline billing processes, significantly improving office efficiency. Certified in BLS, showcasing commitment to patient safety and medical knowledge.

Friendly and organized individual with excellent communication skills and positive demeanor. Well-versed in handling patient interactions and appointment scheduling, proficient in managing electronic health records and multi-line phone systems. Committed to enhancing patient experience and ensuring efficient office operations.

• HIPAA Compliance Certification – Supremus Group LLC or equivalent providers.
• Certified Medical Administrative Assistant (CMAA) - National Healthcareer Association.
• Basic Life Support (BLS) Certification - American Heart Association.