Summary
Overview
Work History
Education
Skills
References
Timeline
Bartender

Mason Gregory

Berlin,NH

Summary

Dynamic and adaptable professional with over 20 years of food and beverage experience, including a successful tenure at Omni Hotels & Resorts. Proven mixology skills combined with exceptional problem-solving abilities ensure outstanding customer service and team leadership. Committed to maintaining high safety standards while fostering strong connections with guests and colleagues.

Overview

12
12
years of professional experience

Work History

Bartender

Omni Hotels & Resorts
Bretton Woods, NH
12.2021 - Current
  • Collaborated closely with team members to deliver exceptional customer service.
  • Fostered strong connections with team members and repeat customers.
  • Handled sanitation and cleaning duties with thoroughness during open and close times.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Handled cleanup of spills and breakage.
  • Maintained compliance with safety standards during high-risk tasks.
  • Stayed updated with available beverages and dishes for optimal service.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking
  • Led team of employees, ensuring positive and efficient work environment.
  • Certified in T.E.A.M.S., Bartender/server skills test, and POE courses.

Family Owned Business

Scott & Heather Gregory
Berlin, NH
08.2013 - 09.2018
  • Acquired comprehensive knowledge of restaurant operations from an early age.
  • Gained knowledge in accounting, sales practice, budgeting and managing food costs/expenses.
  • Operated as Cook, Dishwasher, Server, Cashier
  • Solved each arising problem efficiently.
  • Delivered full banquet services including cooking, set-up, service, clean-up, and transportation to various events.
  • Trained directly under chefs with varying experience levels.
  • Owned restaurant prior from 2001- 2013

Licensed Nursing Assistant

Coos County Nursing Home/ St Vincent De Paul's
Berlin, NH
09.2015 - 07.2018
  • Promoted engagement in tailored activities to meet patient needs.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Delivered comfort and reassurance to patients' relatives in distressing situations.
  • Performed vital signs monitoring, such as temperature, pulse rate and respiration.
  • Practiced universal safety precautions at all times while on duty.
  • Kept accurate records of patient's progress notes, treatments given and other pertinent information.
  • Conducted extensive training in mental health issues like Alzheimer's, dementia, and aggression.

Education

Some College (No Degree) - Business/Music Business (Production)

Lyndon State College
Lyndonville, VT

Skills

  • Mixology
  • Time management
  • Critical thinker
  • 20 years of F&B experience
  • Problem-solving on the fly
  • Technologically literate
  • Adaptable
  • Attentive to details

References

References available upon request.

Timeline

Bartender

Omni Hotels & Resorts
12.2021 - Current

Licensed Nursing Assistant

Coos County Nursing Home/ St Vincent De Paul's
09.2015 - 07.2018

Family Owned Business

Scott & Heather Gregory
08.2013 - 09.2018

Some College (No Degree) - Business/Music Business (Production)

Lyndon State College

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