Mason Hall
Clermont
Summary
Compassionate therapist, fascinated with Triggerpoint Therapy and the more clinical aspect of healing... With sincere and warm approach to massage, I am dedicated to promoting health, healing and well-being through therapeutic massage remedies.
Overview
5
5
years of professional experience
Work History
Server
Buffalo Wild Wings
12.2023 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Lead - Valet
Disney
03.2023 - 12.2023
- Responsible for parking and moving guests' cars and luggage
- Responsible for managing and directing runners on shift and maintaining a steady flow of business
- Dealt with angry/upset guests and rectified any situations that required a managerial presence.
Sales Consultant
Reed Nissan
12.2022 - 03.2023
- Leveraged CRM system to manage sales activities and track sales performance
- Used active listening and relationship-building skills to assess customer needs, build rapport, and connect with viable solutions
- Answered product questions with up-to-date knowledge of sales and promotions.
Sales Consultant
Ford (Morgan Auto Group)
08.2022 - 12.2022
- Leveraged CRM system to manage sales activities and track sales performance
- Engaged in strategic negotiations in order to hold gross while simultaneously getting customers what they desired
- Proficiently sold a wide range of new and used vehicles.
Food Runner
Clermont Brewing Co.
10.2021 - 08.2022
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server/ To-Go Specialist
Carrabba's Italian Grill
02.2019 - 10.2021
- Provided exceptional service to a high volume of daily customers
- Informed customers of daily specials and signature menu items
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Education
BCTMB -
Inspirit School of Healing Arts
Orlando, FL05.2024
Associates in Arts -
Lake Sumter State College
Clermont, FL05.2022
High School Diploma -
South Lake High School
Groveland, FL05.2019
Skills
- Customer service
- Restaurant experience
- Computer literacy
- Leadership
- Upselling Strategist
- Proficient Learner
- Sales experience
- Strong knowledge of body mechanics
Timeline
Server
Buffalo Wild Wings
12.2023 - Current
Shift Lead - Valet
Disney
03.2023 - 12.2023
Sales Consultant
Reed Nissan
12.2022 - 03.2023
Sales Consultant
Ford (Morgan Auto Group)
08.2022 - 12.2022
Food Runner
Clermont Brewing Co.
10.2021 - 08.2022
Server/ To-Go Specialist
Carrabba's Italian Grill
02.2019 - 10.2021
BCTMB -
Inspirit School of Healing Arts
Associates in Arts -
Lake Sumter State College
High School Diploma -
South Lake High School