Mason Hartley
Miami
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Certified Pharmacy Technician
Integris Health
05.2024 - Current
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted in preparation, distribution and storage of pharmaceuticals.
Supply Chain Technician
Freeman Health Systems
12.2023 - Current
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
- Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
Customer Service Representative; Patient Relations
Freeman Health Systems
08.2023 - 12.2023
- Resolved customer complaints using established follow-up procedures.
- Helped address client complaints through timely corrective actions and appropriate referrals.
Table Games Dealer
Kansas Crossing Casino
03.2023 - 08.2023
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Food and Beverage Supervisor
Kansas Crossing Casino
08.2022 - 03.2023
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Dual Rate Table Games Supervisor
Saracen Casino Resort
09.2020 - 05.2022
- Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
Dual Rate Table Games Supervisor
Buffalo Run Casino & Resort
11.2019 - 09.2020
- Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
- Established and maintained banks and table bet limits for each supervised game.
Education
Bachelor of Science - Business Administration
Missouri State University
Springfield, MO05.2026
Associate of Science - Business Administration
Northeastern Oklahoma A&M College
Miami, OK12.2024
High School Diploma -
Baxter Springs High School
Baxter Springs, KS05.2017
Skills
- Data Analysis
- Teamwork and Collaboration
- Attention to Detail
- Time Management
Timeline
Certified Pharmacy Technician
Integris Health
05.2024 - Current
Supply Chain Technician
Freeman Health Systems
12.2023 - Current
Customer Service Representative; Patient Relations
Freeman Health Systems
08.2023 - 12.2023
Table Games Dealer
Kansas Crossing Casino
03.2023 - 08.2023
Food and Beverage Supervisor
Kansas Crossing Casino
08.2022 - 03.2023
Dual Rate Table Games Supervisor
Saracen Casino Resort
09.2020 - 05.2022
Dual Rate Table Games Supervisor
Buffalo Run Casino & Resort
11.2019 - 09.2020
Bachelor of Science - Business Administration
Missouri State University
Associate of Science - Business Administration
Northeastern Oklahoma A&M College
High School Diploma -
Baxter Springs High School
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