Mason Heit
Hilliard,OH
Summary
Motivated individual with coursework in Management and hands-on experience in customer service. Engages in training to enhance product knowledge, while applying problem-solving skills to meet client needs. Eager to contribute to operational and management projects.
Overview
3
3
years of professional experience
Work History
Associate
Kona Ice
Columbus, OH
05.2024 - 08.2024
- Learned safety protocols and adhered to health regulations consistently.
- Stocked inventory and assisted in managing supplies effectively.
- Participated in training sessions to enhance product knowledge and operational skills.
- Increased sales by customizing pitches to address specific client needs and concerns.
Associate
Pet Supplies Plus
Hilliard, OH
04.2022 - 05.2023
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Associate
Donatos Pizzeria
Hilliard, OH
06.2021 - 03.2022
- Assisted in food preparation and assembly for customer orders.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided excellent customer service, addressing inquiries and resolving issues efficiently.
- Operated point-of-sale system to process transactions accurately.
Education
Bachelor of Science - Management
McKendree University
Lebanon, IL05-2028
Skills
- Customer service
- Time management
- Attention to detail
- Customer interaction
Timeline
Associate
Kona Ice
05.2024 - 08.2024
Associate
Pet Supplies Plus
04.2022 - 05.2023
Associate
Donatos Pizzeria
06.2021 - 03.2022
Bachelor of Science - Management
McKendree University