Mason Pagano
Churchville,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Knuckles Knockout Bar And Grill
11.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed over 20 customers at any given time.
- Performed serving duties while adhering to strict safety standards.
Assistant Manager of Operations
Pontillos Pizzeria
08.2019 - Current
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Trained new employees on proper protocols and customer service standards.
- Managed over 50 customer calls per day.
- Established relationships with customers, consequently increasing customer retention.
Infantryman (11B)
US Army
08.2016 - 08.2019
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Trained in use of tear gas, passive ordnance, and explosives.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Routinely participated in 12 mile marches while carrying 50lb loads to maintain physical readiness.
Golf Course Groundskeeper
Churchville Golf Course
05.2014 - 10.2014
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Managed and maintained 5 different mowers to service the entire golf course.
- Repaired ground structures regularly, sticking to schedules, and meeting facility needs.
Education
Associate of Arts - Liberal Arts And General Studies
Monroe Community College
Rochester, NY06.2016
Skills
- Bartending License
- Physical and endurance training
- Problem-Solving
- Ability to lift over 30lbs
- Physical resiliency
Certification
- bartending, bartenders professional training institute - November 2022
Timeline
Bartender
Knuckles Knockout Bar And Grill
11.2022 - Current
Assistant Manager of Operations
Pontillos Pizzeria
08.2019 - Current
Infantryman (11B)
US Army
08.2016 - 08.2019
Golf Course Groundskeeper
Churchville Golf Course
05.2014 - 10.2014
Associate of Arts - Liberal Arts And General Studies
Monroe Community College
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