Mason Plomteaux
Noah’s NY Bagels
Cameron Park,United States
6
years of professional experience
Results-driven restaurant manager with 7+ years of progressive leadership experience across quick-service and fast-casual concepts. Proven ability to open new locations, lead high-performing teams, control labor and food costs, and deliver consistent guest satisfaction in high-volume environments. Known for calm leadership during peak operations, hands-on coaching, and operational discipline that improves efficiency, quality, and profitability.
Work History
Assistant Manager
1 Year 8 Months- Lead daily opening and closing operations for a high-volume breakfast location, ensuring readiness for peak morning rushes.
- Oversee baking, preparation, and food presentation to maintain brand and quality standards.
- Support scheduling, shift coverage, and on-the-floor leadership to maximize labor efficiency.
- Monitor inventory levels, place orders, and reduce shortages during high-traffic periods.
- Coach team members on speed of service, cleanliness, and guest engagement.
- Key Accomplishments:
- Helped stabilize morning operations by improving prep flow and task delegation.
- Consistently maintained strong audit and food quality results.
Social Media Manager
2 Years 5 Months- Developed and executed comprehensive social media strategies to enhance brand visibility and engagement.
- Analyzed performance metrics to refine content strategy and improve audience targeting.
- Collaborated with clients to align social media campaigns with overall marketing objectives.
- Managed multiple platforms, ensuring consistent brand messaging and voice across channels.
- Monitored industry trends to identify opportunities for innovative content and audience engagement techniques.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Assistant Manager
3 Months- Selected to support the opening of a new restaurant location from pre-opening through daily operations.
- Completed intensive training on proprietary kitchen systems, organic food safety standards, and company culture.
- Supervised shifts, coached staff, and ensured smooth coordination between front- and back-of-house teams.
- Maintained strict compliance with food safety, sanitation, and operational procedures.
- Key Accomplishments:
- Contributed to a successful grand opening and stable first-year operations.
- Recognized as a dependable leader during high-volume service periods.
Assistant Manager
6 Months- Supported the General Manager with labor planning, inventory control, and daily shift execution.
- Resolved guest concerns promptly and reinforced hospitality standards with staff.
- Conducted line checks, temperature logs, and sanitation audits to meet health department requirements.
- Key Accomplishments:
- Reduced food waste through tighter inventory monitoring and prep discipline.
- Improved guest satisfaction through consistent service recovery practices.
- Trained new staff on operational procedures and customer service best practices.
Shift Supervisor
1 Year 3 Months- Supervised team members during peak service periods in a fast-paced environment.
- Assisted with training new hires and enforcing operational standards.
- Ensured cleanliness, food safety, and cash-handling accuracy.
- Trained and mentored team members on food preparation and customer service protocols.
- Supervised daily operations, ensuring compliance with health and safety standards.
Education
High School Diploma
Skills
Restaurant Operations & Shift Leadership
Team Training
Scheduling & Retention
Labor & Cost Control
Inventory
Ordering & Waste Reduction
Guest Experience & Issue Resolution
Health
Safety & Food Compliance
New Store Openings & Process Setup
Social Media & Local Store Marketing
Money handling
Decision-making
Team leadership
Timeline
Assistant Manager
Noah’s NY Bagels
05.2024 - 01.2026Read More
Social Media Manager
Self-employeed
12.2021 - 05.2024Read More
Assistant Manager
Amy’s Drive Thru
09.2021 - 12.2021Read More
Assistant Manager
Del Taco
03.2021 - 09.2021Read More
Shift Supervisor
KFC
12.2019 - 03.2021Read More
Horizon Charter School
High School Diploma
Read More
MANAGEMENT HIGHLIGHTS (OPTIONAL ADD-ON SECTION)
- Led teams of up to 20+ employees per shift in fast-paced environments.
- Experienced in new-hire onboarding, cross-training, and performance coaching.
- Trusted to step in during staffing shortages and high-stress service periods. Strong reputation for reliability, professionalism, and problem-solving.