Mason Polk
Lillos Tuscan Grill
Pensacola,FL
13
years of professional experience
Experienced server and bartender with a strong track record of delivering attentive service, accurate orders, and smooth teamwork during busy shifts. Known for clear communication, cleanliness, and dependable support for guest satisfaction. Able to manage multiple priorities while keeping service efficient and professional.
Work History
Bartender
1 Year- Greeted guests promptly, presented menus, and answered questions about food and beverage offerings.
- Took accurate food and drink orders, relayed details clearly to kitchen and bar staff.
- Mixed cocktails, poured beverages, and followed standard recipes for consistent service quality.
- Delivered entrees and drinks efficiently, ensuring tables received timely and attentive service.
- Maintained clean dining, bar, and service areas while following sanitation and safety standards.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server/Floater
2 Years 3 Months- Delivered attentive table service, took accurate orders, and coordinated timing with kitchen staff.
- Explained menu items, daily specials, and ingredient details to support confident guest selections.
- Resolved guest concerns promptly, maintaining professional service and positive dining experiences.
- Prepared tables, restocked service stations, and maintained clean dining areas throughout shifts.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Lawn Care Worker
1 Year 4 Months- Mowed, edged, and trimmed lawns to maintain clean, uniform property appearance.
- Operated lawn mowers, string trimmers, and blowers safely across residential and commercial sites.
- Applied fertilizer and weed control treatments according to seasonal lawn care requirements.
- Inspected turf conditions and identified disease, pest, and irrigation issues early.
- Guided newer workers on proper mowing patterns, trimming techniques, and site cleanup.
- Collaborated with team members to complete large-scale landscaping projects within given deadlines.
- Handled hedge, bush, and shrub trimming.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Handyman Helper
1 Year 6 Months- Maintained shop equipment and hand tools to support safe, consistent woodworking operations.
- Assisted carpenters with material handling, cutting prep, and installation support.
- Inspected work areas for hazards and corrected issues to reinforce safety compliance.
- Repaired minor facility damage, including doors, fixtures, and hardware.
- Installed hardwood flooring using nailers, adhesives, and hand tools for secure, level finishes.
- Prepared subfloors by removing debris, checking moisture, and correcting surface irregularities before installation.
- Matched wood grain, color, and board patterns to achieve consistent visual alignment across flooring sections.
- Prepped surfaces by sanding, scraping, patching, and priming for smooth, durable finishes.
- Applied interior and exterior coatings using brushes, rollers, and spray equipment with consistent quality.
Bartender
8 Months- Mixed cocktails, wine pours, and specialty drinks to restaurant specifications
- Managed bar station workflow, balancing drink preparation with guest service during peak hours
- Processed orders accurately through POS system and maintained organized tabs
- Restocked liquor, garnishes, glassware, and bar supplies to support uninterrupted service
- Maintained clean, sanitary bar area while following food safety and alcohol service standards
- Served high customer volumes during special events, nights, and weekends.
Server/Head Bartender
8 Months- Delivered attentive table service, anticipating guest needs and ensuring accurate order execution.
- Coordinated with kitchen and bar staff to maintain smooth service flow during peak dining periods.
- Resolved guest concerns promptly, preserving positive dining experiences and service standards.
- Trained new servers on menu knowledge, POS procedures, and efficient floor communication.
- Trained bartending staff on drink preparation, responsible service, and POS procedures.
- Managed inventory controls, restocking schedules, and liquor requisitions to reduce shortages.
- Maintained sanitation standards across bar stations, glassware, and storage areas.
- Supervised bar operations, ensuring consistent beverage quality and efficient guest service.
- Crafted signature cocktails and refined menu offerings to support guest satisfaction.
Dog Caretaker
5 Months- Supervised dog playgroups, monitoring behavior and maintaining safe group dynamics. 2. Managed feeding, watering, and medication schedules with consistent accuracy. 3. Inspected play areas, removed hazards, and maintained sanitary kennel conditions. 4. Documented pet observations and communicated behavior concerns to staff. 5. Trained new caretakers on handling techniques, safety protocols, and customer service. 6. Coordinated daily boarding routines, balancing exercise, rest, and enrichment activities. 7. Resolved dog conflicts quickly, preventing injuries and reducing stress. 8. Built trust with pet owners through clear updates and reliable care.
- Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
- Provided overnight care for clients'' pets, offering peace of mind during vacations or extended travel plans.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Server
7 Months- Delivered attentive table service while maintaining menu knowledge and anticipating guest needs.
- Accurately entered orders through POS systems and coordinated timing with kitchen staff.
- Resolved guest concerns promptly, preserving service standards and dining room flow.
- Recommended menu items, specials, and beverage pairings to support upselling efforts.
Tugger Operator/ Assembly Line Supplier
7 Months- Operated tugger equipment to deliver parts and containers to assembly lines safely and on schedule.
- Inspected loads before transport, ensuring secure staging and compliance with plant safety requirements.
- Monitored material flow and replenished line-side inventory to support continuous production.
- Used barcode scanning and route assignments to track parts movement accurately across production areas.
Flooring Installer
4 Years 5 Months- Installed hardwood flooring, ensuring precise alignment, tight seams, and consistent finish quality.
- Measured rooms accurately and cut materials to fit complex layouts and transitions.
- Prepared subfloors by leveling surfaces, removing debris, and correcting imperfections before installation.
- Selected proper adhesives, fasteners, and tools for hardwood installation requirements.
Boat Wrangler
2 Months- Secured canoes for loading, unloading, and transport using proper lifting and carrying techniques.
- Inspected canoes for damage, cleanliness, and seaworthiness before each launch.
- Assisted customers with safe entry, exit, and basic paddling instructions.
- Monitored weather, water conditions, and dock safety to prevent incidents.
- Cleaned and sanitized canoes, paddles, and life jackets after use.
- Coordinated canoe rentals, returns, and equipment distribution with front-desk staff.
Education
High School Diploma
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Engaging personality
Cleanliness and hygiene
Customer service expertise
Timeline
Bartender
Lillos Tuscan Grill
10.2025 - CurrentRead More
Server/Floater
Lao Ocean
07.2023 - 10.2025Read More
Lawn Care Worker
Eye Candy Lawns
04.2023 - 08.2024Read More
Bartender
Leroys
07.2022 - 03.2023Read More
Handyman Helper
Polk Hardwoods
10.2021 - 04.2023Read More
Server/Head Bartender
Little Donkey
03.2021 - 11.2021Read More
Dog Caretaker
DogCity West Seattle
10.2019 - 03.2020Read More
Server
Little Donkey
03.2019 - 10.2019Read More
Tugger Operator/ Assembly Line Supplier
Hyundai Motor Manufacturing Alabama
08.2018 - 03.2019Read More
Boat Wrangler
Coosa Outdoor Center
01.2016 - 03.2016Read More
Flooring Installer
Polk Hardwoods
02.2014 - 07.2018Read More
Sylvan Learning
High School Diploma
Read More