Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Wrangler position. Ready to help team achieve goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Supervisor
Waterworks Express Car Wash
10.2024 - Current
Open and closing procedures.
Cash handling procedures.
Responsible for employee weekly schedule, monthly safety training and equipment training.
Increased customer satisfaction with streamlined service procedures to ensure continued customer retention.
Coordinated cross-functional maintenance projects to achieve organization production goals.
Conducted performance reviews to support employee development.
Trained staff on best practices to enhance service and daily organization goals.
Supervise and developed team communications to employees to improve safety, efficiency, and moral leading to higher percentages of retention.
Maintained operation equipment by performing
Maintenance and electrical daily checks.
Serviced inoperable equipment and continued with KSA's (knowledge, skills and ability) protocols.
Team Lead
WaterWorks Auto Wash
06.2024 - 10.2024
Prepared detailed reports.
Provided technical direction to new hires.
Cash handling
Reports on labor percentages.
heavy machinery operator.
Trained on safety of chemicals.
Delivered project updates, maintaining transparency and managing expectations.
Introduction on training diagnosing machinery.
Sales requirements on customer memberships.
Associate
WaterWorks Auto Wash
01.2024 - 06.2024
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Developed strong cooperative relationships with coworkers and managers.
Contributed to team success by completing jobs quickly and accurately.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Maintained productive, efficient approach to all tasks.
Crew Kitchen Staff Member
Chicken Express
08.2019 - 05.2023
Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
Increased kitchen efficiency by streamlining workflow processes and implementing time-saving techniques during peak hours.
Maintained strong communication with front-of-house staff to ensure accurate order fulfillment and minimize customer complaints.
Played an integral role in maintaining high health inspection scores through diligent cleaning practices and adherence to sanitation guidelines.
Provided support during special events such as catering orders or large parties, helping the team meet unique challenges while maintaining excellent service standards.
Contributed to increased sales by ensuring timely food preparation and adhering to strict quality standards.