Mason Trail
Mesa,AZ
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
6
6
years of professional experience
Work History
Supervisor
United Parcel Service, UPS
09.2020 - Current
- Supervised up to 50-60 employees on a daily basis which included Observations, Depth of Knowledge Checks, and ensuring safety protocols were followed.
- Oversaw the processing of 40-50 thousand packages on a daily basis in a timely manner.
- Applied strong leadership skills and complex problem-solving for logistics of the operation.
- Collaborated with other departments and levels of management to achieve daily productivity goals and metrics.
Sales Associate
Envision Interiors
05.2021 - 08.2021
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Busser/Server
Gecko Grill
12.2019 - 08.2020
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
Laborer
Baker Concrete Construction Inc.
08.2019 - 12.2019
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Education
Bachelor of Science - Political Science
Arizona State University
Tempe, AZ08-2025
Associate of Arts - Political Science
Maricopa Community Colleges, Mesa Community College
Mesa, AZ12-2023
Skills
- Goal oriented
- Staff management
- Training and mentoring
- Attention to detail
- Decision-making
- Complex Problem-solving
- Team building
- Operations management
Timeline
Sales Associate
Envision Interiors
05.2021 - 08.2021
Supervisor
United Parcel Service, UPS
09.2020 - Current
Busser/Server
Gecko Grill
12.2019 - 08.2020
Laborer
Baker Concrete Construction Inc.
08.2019 - 12.2019
Bachelor of Science - Political Science
Arizona State University
Associate of Arts - Political Science
Maricopa Community Colleges, Mesa Community College
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