Mason Vazquez
Elk Grove,CA
Summary
Committed job seeker with a history of meeting work needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Attendant - The Market
Sky River Casino
07.2023 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Trained new team members on how to do every task properly and professionally.
Snack Bar Volunteer
Elk Grove Jr. Thundering Herd
07.2022 - Current
- Processed and completed cash transactions promptly, providing accurate change and order receipts.
- Sanitized food preparation areas with company-approved cleaning products.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained safe food handling practices to prevent germ spread.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
High School Diploma -
Elk Grove High School
Elk Grove, CA05.2023
Some College (No Degree) -
Cosumnes River College
Sacramento, CASkills
- Quality Control
- Food Handling
- Health and Safety Standards
- Cleaning and Sanitizing
- Calculating Bills
- Hard-Working
- Punctual
- Safety Awareness
- Complaint Resolution
- Guest Relations
- Inventory and Supply
- Team Player
Certification
- Food Handler Training Certificate
Timeline
Attendant - The Market
Sky River Casino
07.2023 - Current
Snack Bar Volunteer
Elk Grove Jr. Thundering Herd
07.2022 - Current
High School Diploma -
Elk Grove High School
Some College (No Degree) -
Cosumnes River College