Mason Woolf
Idaho Falls,ID
Summary
Hospitality professional with extensive cocktail and spirit expertise. Proficient in POS systems and dedicated to delivering outstanding customer service. Excels in high-volume, fast-paced environments while fostering a welcoming atmosphere.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
100 Proof Hospitality
Idaho Falls, ID
10.2024 - Current
- Navigated the POS dashboard to ensure streamlined service and accurate menus.
- Monitored cash intake, change orders, and deposit records accurately and efficiently.
- Supervised day-to-day operations to meet service expectations at three different concepts.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Assisted in large-scale catering events, both on and off-site.
Lead Bartender
XVIII
Idaho Falls, ID
08.2022 - Current
- Trained and mentored new bartenders, enhancing team skills and service quality.
- Collaborated with management to implement promotional events and ensure guest satisfaction.
- Curated innovative cocktail menus, increasing customer satisfaction and engagement.
- Maintained a clean and organized workstation while providing prompt and ample service.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Warehouse Worker
UPS
Idaho Falls
02.2021 - 05.2022
- Loaded, unloaded, and moved material to and from local and long-haul trailers.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Assisted drivers in package delivery and loading.
- Followed all hazmat and union protocols while documenting damaged or misaddressed packages.
Education
High School Diploma -
Thunder Ridge High School
Idaho FallsSkills
- Vast Cocktail and Spirit Knowledge
- POS Proficient
- Ability to multitask
- Customer service
- Experienced in many styles of service
- Adaptable
Certification
Title 4 Certification
ServeSafe Certified
References
References available upon request.
Timeline
Assistant Manager
100 Proof Hospitality
10.2024 - Current
Lead Bartender
XVIII
08.2022 - Current
Warehouse Worker
UPS
02.2021 - 05.2022
High School Diploma -
Thunder Ridge High School