Mason Zanone
Summary
Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Longhorn Steakhouse
08.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Camp Counselor
Camp Woodmont
05.2021 - 07.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Server/Host/Kitchen Staff
Steak N Shake
06.2020 - 05.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Associate of Science - General Studies
Wake Technical Community College
Raleigh, NC05.2024
High School Diploma -
Apex High School
Apex, NC06.2022
Skills
- Order Accuracy
- Wine and Liquor Service
- Wine Pairings
- Glassware Polishing
- Age Verification
- Natural Leadership
- Dining Room Cleaning and Upkeep
- Menu Memorization
Certification
- Archery Training - 2021-2023
- Microsoft Word Training - 2021-Present
- Microsoft Powerpoint Training - 2021-Present
Hobbies
- Bodybuilding/Weightlifting - practicing discipline in the gym and with my nutrition
- Disc Golfing
Timeline
Server
Longhorn Steakhouse
08.2021 - Current
Camp Counselor
Camp Woodmont
05.2021 - 07.2021
Server/Host/Kitchen Staff
Steak N Shake
06.2020 - 05.2021
Associate of Science - General Studies
Wake Technical Community College
High School Diploma -
Apex High School