Dependable Banquet Manager with strong organizational skills and focus on results. Experience in coordinating events, managing staff, and ensuring seamless operations while maintaining high standards of quality and service. Proficient in Excel, POS systems, CI-TY, and Micros.
Overview
4
4
years of professional experience
Work History
Banquet Manager
Gaylord National Resort and Convention Center
National Harbor, MD
08.2025 - Current
Assists the Banquet team in organizing and executing a variety of events, including coffee breaks, meal functions, and beverage needs from start to finish, including organizing equipment, walking back of house and front of house for cleanliness, running pre-shifts with STARS, and proper closing of event space and event checks in CI
Facilitated in the development and implement of new standards and procedures to create a more elevated experience and higher standard of service for guests
Contributed to inventory management, beverage cost tracking, and forecasting within the beverage department to support efficient event planning
Developed and introduced custom batch cocktail recipes tailored to event themes and client preferences, enhancing the guest experience and beverage offerings
Assistant Banquet Manager
Gaylord National Resort and Convention Center
National Harbor, MD
04.2024 - 08.2025
Strength in running multiple functions at one time with up to 500 event orders every week and functions anywhere in size from 10 - 2000 people while maintaining attention to detail with both service and presentation
Proficient in staffing for break functions according to ratios and the collective bargaining agreement by both rotation and hours worked with versed knowledge of schedule making, as well as processing change logs and adjusting staff as needed
Contributed to the property’s 2024 revenue record in catering of $118 million and hotel wide of $311 million and effectively manages the onsite operation of over 450 hourly associates leading to an Event Satisfaction Survey Intent to Recommend record score of 88.2% for 2024
Assistant Banquet Manager
Renaissance Nashville Hotel
Nashville, TN
01.2023 - 03.2024
Responsible for managing servers on day-to-day banquet functions as well as clients on ensuring events go as planned
Lead manager in functions of 50 – 1200 GTD and recognized as the lead trainer for incoming managers
Proficient in closing checks, consumption reports, managing bars, buffets and coffee breaks as well as knowledge of ordering and inventory practices in alcohol, dry goods, and linen
Education
Music Business
Belmont University
Nashville, TN
08.2017
Custom
Renaissance Nashville Ambassador of the Quarter August 2022, Gaylord National, MD Excellence in Leadership Award August 2025