Masoud Memar
19344 SW 79th AVE Miami,FL
Summary
Dynamic entrepreneur with a proven track record at Empire Lounge & Pizzeria, excelling in business development and customer relations. Implemented a menu and interior redesign, boosting profits and customer satisfaction. Skilled in financial planning and relationship building, adept at fostering employee engagement and loyalty. Achieved significant sales growth by implementing strategic marketing and operational efficiencies. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards.
Overview
30
30
years of professional experience
Work History
Owner
Empire Lounge & Pizzeria
10.2010 - Current
- Managed payroll, daily deposits, and cost controls. Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
Owner/Restaurant Owner
TOP Pizza Shop
02.2009 - 03.2010
- Managed day-to-day business operations.
- Head cook, managed orders, kept up with inventory
- Redeveloped the business and increased sales and foot traffic
Owner
US Top Cars
01.2007 - 01.2008
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Responded to customer enquiries via telephone and email.
Owner/Restaurant Owner
Top Pizza
04.2000 - 03.2007
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Recruited, hired, and trained talented staff to fill vacancies.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
Owner/Restaurant Owner
Super Pizza
08.1994 - 01.2000
- Managed payroll, daily deposits, and cost controls.
- Recruited, hired, and trained talented staff to fill vacancies.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Inventory Management
- Business Management
- Business Development
- Financial Planning
- Budget Development
Soccer
I enjoy playing soccer weekly with my son at our soccer league. I highly believe in exercising and being active.
Timeline
Owner
Empire Lounge & Pizzeria
10.2010 - Current
Owner/Restaurant Owner
TOP Pizza Shop
02.2009 - 03.2010
Owner
US Top Cars
01.2007 - 01.2008
Owner/Restaurant Owner
Top Pizza
04.2000 - 03.2007
Owner/Restaurant Owner
Super Pizza
08.1994 - 01.2000
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