Masoud Moslehifard

Uber And Lyft

09.2016 - Current

Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Self-employeed

01.1987 - Current

Provided feedback and corrections to improve students' skills and techniques.
Instructed on proper breathing techniques, stances, and forms.
Served as a mentor for aspiring martial artists seeking guidance on personal growth within the practice of their chosen disciplines.
Fostered a positive learning environment by promoting respect, self-discipline, and teamwork among students.

Exxon Mobil

01.2018 - 07.2022

Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
Followed safety protocols and regulations, maintaining a secure environment for staff and patrons alike.
Completed daily paperwork meticulously, submitting reports to management in a timely manner.
Assisted customers with fuel pump issues, resolving problems quickly for seamless service.
Arrived on time and dressed professionally in clean company uniform.
Handled customer inquiries and complaints professionally, addressing concerns promptly to uphold excellent service standards.

Panda Express

02.2017 - 12.2017

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Communicated closely with servers to fully understand special orders for customers.

Charleys Philly Cheese Steak

03.2014 - 01.2017

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.

Summary