Masoud Naematullah
Certified Debt Specialist
Parsippany,NJ
Summary
Sales Professional Wide range of experience with meeting sales goals while managing customer relationships. Ambitious and energetic sales professional who is self-motivated, competitive, dependable, goal oriented, with 10+ years of strong sales and business development expertise with a history of success. Positive management style creating loyalty from staff, management, and customers.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Certified Debt Specialist
Beyond Finance/Accredited Debt Relief
04.2022 - 03.2024
- Strong communication skills, eagerness, and patience to educate customers unfamiliar with debt settlement services.
- Successful professional experience in remote working arrangement
- Solid technology experience (Google suite of products) and CRM program
- High motivation with empathetic spirit
- Sees challenges as opportunities.
- Sees objections as buying questions.
- Averaging 30/40 deals, and consistently signed over million and exceeded sales quotas in competitive, fast paced environment each month.
- Offer debt settlement as alternative to bankruptcy, credit counseling, and debt consolidation.
- Consult and enroll qualified clients into Accredited debt relief programs or recommended options.
- Document client discussions clearly and concisely using Salesforce customer relationship management software.
- Became my clients’ number one advocate to help them re-establish financial stability as quickly as possible.
- Ability to analyze credit reports to consumers to help them understand their financial situation.
- Met performance criteria set forth by management team.
- Performance criteria subject to change based on company baselines.
- Ability to work under pressure and have sense of urgency to accomplish tasks at hand.
- Ability to work independently and as part of a team.
- Collaborated with team members to develop innovative approaches to debt settlement and recovery.
- Effectively managed high-stress situations involving distressed clients by exercising empathy, patience, and professionalism at all times.
Project Manager- Carpenter/Installer
All Wall Systems (AWS)
03.2020 - 04.2022
- Expert in installing Infinium and Haworth Hayworth Wall systems.
- Support members of the Project Management Team by assisting in daily activities
- Effectively manage all facets of a project from inception through completion
- Ability to run multiple projects simultaneously.
- Ability to read and interpret architectural drawings.
- High energy, hyper-communicative and meticulous collaborator
- Conduct communication with everyone involved, both internally and on the ground
- Effectively use power tools, hand tools, and various auxiliary instruments to craft aluminum projects in the allotted period
- Ability to work under pressure with minimal supervision.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
- Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks
Certified Debt Specialist
National Debt Relief
08.2018 - 03.2020
- Offered debt settlement as alternative to bankruptcy, credit counseling, and debt consolidation.
- Consulted and enrolled qualified clients into NDR's debt relief programs or recommended options
- Documented client discussions clearly and concisely using Salesforce customer relationship management software.
- Became clients’ number one advocate to help them re-establish financial stability as quickly as possible.
- Ability to analyze credit reports to consumers to help them understand their financial situation.
- Met performance criteria set forth by management team.
- Performance criteria subject to change based on company baselines.
- Over a million in sales on average every month
- Adhere to NDR and Sales department policies and procedures and any applicable changes.
- Ability to work under pressure and have sense of urgency to accomplish tasks at hand.
- Ability to work independently and as part of a team.
- Responded to customer inquiries and provided detailed account information.
- Worked with customer to create debt repayment plan based on current financial condition
Sales-Account executive
Ace Reprographics
01.2010 - 08.2018
- Increased sales 50% to existing accounts in Morris and Passaic County, NJ in Architectural/Engineering field, encompassing blueprints, printing equipment and supplies, mounting and laminating drawings and vehicle wraps.
- Strengthened merchandising presentation, eliminate extra products, and focused on UV, and signage market.
- Directed graphic ideas and application for prospective clients focusing on customers’ needs.
- Turned around a negative customer experience, rescued the account, and cited by the customer as the sole reason for renewing and increasing the contract.
- Provided exceptional customer service, addressing concerns promptly to maintain strong client relationships.
- Attended networking events to build relationships and identify sales opportunities
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Education
Bachelor of Science - Finance
Rutgers, The State University of New Jersey
Newark, NJ 05.2001 -
Skills
Sales
Credit Reports
Critical Thinking/Problem Solving
Written and Verbal communication skills
Leadership skills
Relationship building
Management
Financial Consultation
Credit Reporting
Bankruptcy knowledge
Certification
2022 International Association of Professional Debt Arbitrators (IAPDA) Certificate.
Timeline
Certified Debt Specialist
Beyond Finance/Accredited Debt Relief
04.2022 - 03.2024
Project Manager- Carpenter/Installer
All Wall Systems (AWS)
03.2020 - 04.2022
Certified Debt Specialist
National Debt Relief
08.2018 - 03.2020
Sales-Account executive
Ace Reprographics
01.2010 - 08.2018
Bachelor of Science - Finance
Rutgers, The State University of New Jersey
05.2001 -