Masoud Naematullah
Certified Debt Specialist
Parsippany,NJ
Summary
Sales Professional Wide range of experience with meeting sales goals while managing customer relationships. Ambitious and energetic sales professional who is self-motivated, competitive, dependable, goal oriented, with 10+ years of strong sales and business development expertise with a history of success. Positive management style creating loyalty from staff, management, and customers.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Certified Debt Specialist
Beyond Finance/Accredited Debt Relief
04.2022 - 03.2024
- Strong communication skills, eagerness, and patience to educate customers unfamiliar with debt settlement services.
- Successful professional experience in remote working arrangement
- Solid technology experience (Google suite of products) and CRM program
- High motivation with empathetic spirit
- Sees challenges as opportunities.
- Sees objections as buying questions.
- Averaging 30/40 deals, and consistently signed over million and exceeded sales quotas in competitive, fast paced environment each month.
- Offer debt settlement as alternative to bankruptcy, credit counseling, and debt consolidation.
- Consult and enroll qualified clients into Accredited debt relief programs or recommended options.
- Document client discussions clearly and concisely using Salesforce customer relationship management software.
- Became my clients’ number one advocate to help them re-establish financial stability as quickly as possible.
- Ability to analyze credit reports to consumers to help them understand their financial situation.
- Met performance criteria set forth by management team.
- Performance criteria subject to change based on company baselines.
- Ability to work under pressure and have sense of urgency to accomplish tasks at hand.
- Ability to work independently and as part of a team.
- Collaborated with team members to develop innovative approaches to debt settlement and recovery.
- Effectively managed high-stress situations involving distressed clients by exercising empathy, patience, and professionalism at all times.
Project Manager- Carpenter/Installer
All Wall Systems (AWS)
03.2020 - 04.2022
- Expert in installing Infinium and Haworth Hayworth Wall systems.
- Support members of the Project Management Team by assisting in daily activities
- Effectively manage all facets of a project from inception through completion
- Ability to run multiple projects simultaneously.
- Ability to read and interpret architectural drawings.
- High energy, hyper-communicative and meticulous collaborator
- Conduct communication with everyone involved, both internally and on the ground
- Effectively use power tools, hand tools, and various auxiliary instruments to craft aluminum projects in the allotted period
- Ability to work under pressure with minimal supervision.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
- Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks
Certified Debt Specialist
National Debt Relief
08.2018 - 03.2020
- Offered debt settlement as alternative to bankruptcy, credit counseling, and debt consolidation.
- Consulted and enrolled qualified clients into NDR's debt relief programs or recommended options
- Documented client discussions clearly and concisely using Salesforce customer relationship management software.
- Became clients’ number one advocate to help them re-establish financial stability as quickly as possible.
- Ability to analyze credit reports to consumers to help them understand their financial situation.
- Met performance criteria set forth by management team.
- Performance criteria subject to change based on company baselines.
- Over a million in sales on average every month
- Adhere to NDR and Sales department policies and procedures and any applicable changes.
- Ability to work under pressure and have sense of urgency to accomplish tasks at hand.
- Ability to work independently and as part of a team.
- Responded to customer inquiries and provided detailed account information.
- Worked with customer to create debt repayment plan based on current financial condition
Sales-Account executive
Ace Reprographics
01.2010 - 08.2018
- Increased sales 50% to existing accounts in Morris and Passaic County, NJ in Architectural/Engineering field, encompassing blueprints, printing equipment and supplies, mounting and laminating drawings and vehicle wraps.
- Strengthened merchandising presentation, eliminate extra products, and focused on UV, and signage market.
- Directed graphic ideas and application for prospective clients focusing on customers’ needs.
- Turned around a negative customer experience, rescued the account, and cited by the customer as the sole reason for renewing and increasing the contract.
- Provided exceptional customer service, addressing concerns promptly to maintain strong client relationships.
- Attended networking events to build relationships and identify sales opportunities
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Education
Bachelor of Science - Finance
Rutgers, The State University of New Jersey
Newark, NJ 05.2001 -
Skills
Certification
2022 International Association of Professional Debt Arbitrators (IAPDA) Certificate.
Timeline
Certified Debt Specialist
Beyond Finance/Accredited Debt Relief
04.2022 - 03.2024
Project Manager- Carpenter/Installer
All Wall Systems (AWS)
03.2020 - 04.2022
Certified Debt Specialist
National Debt Relief
08.2018 - 03.2020
Sales-Account executive
Ace Reprographics
01.2010 - 08.2018
Bachelor of Science - Finance
Rutgers, The State University of New Jersey
05.2001 -
2022 International Association of Professional Debt Arbitrators (IAPDA) Certificate.
2021 Site Safety Training (SST) Certificate.
2020 OSHA 30-hour Safety Training Certificate.
2018 International Association of Professional Debt Arbitrators (IAPDA) Certificate.
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