ADAM V LEAL
Summary
Seeking a full time, remote, hybrid position with a great company with room to grow with a salary and bonus structure
Overview
21
21
years of professional experience
Work History
CERTIFIED DEBT SPECIALIST
BEYOND FINANCE LLC
07.2024 - 12.2025
- Engage with potential clients who have expressed interest in debt settlement solutions.
- Guide clients toward debt resolution programs designed to help them pay off creditors within 48, 55, or 60 months, depending on their debt amount.
- Follow a strict script to ensure compliance and consistency in client interactions.
- Overcome objections and provide clear, impactful explanations of debt resolution benefits.
- Conduct credit report analysis to assess clients' financial situations and determine eligibility.
- Perform budget analysis to tailor solutions based on clients' income and expenses.
- Adapt to frequent policy and procedural changes in a fast-paced environment.
- Maintain professionalism and self-management in a remote work setting.
- Meet or exceed performance metrics related to client enrollments and successful resolutions.
- Making 100's of outbound dials to follow up, and reach clients.
- Demonstrate strong organizational and task-management skills.
- Top 5 performer on the team in June 2025, July 2025 and October 2025 based on overall production and performance metrics.
- Averaged debt enrolled per month $700,000-$1,000,000.
RIDRSHARE DRIVER
RIDRSHARE DRIVER/UBER & LYFT
DENVER
07.2018 - 04.2024
- Position requires extreme focus, being able to talk to many types of people, customer service, safety, and strict time management.
- Building rapport in a short amount of time.
- Provide safe and comfortable rides to passengers.
- Completed over 10k rides.
- Working in sometimes very stressful situations.
- Maintain a customer rating of 4.90-5.00 my entire tenure on both platforms.
- Leader in helping other drivers become successful.
- Deal with many different types of people and situations.
- Networking and prospecting.
- Superior driving skills.
- Washed car inside and out everyday to ensure a nice and clean workspace.
INDEPENDENT BUSINESS OWNER/TRADER
I.M. MASTERY ACADEMY
05.2018 - 09.2021
- Built team of around 10-15 traders and independent business owners.
- Business built around providing trading education and tools to help those who wanted to learn about the Foreign Exchange Market.
- Developed my own sales presentations.
- Presented products and services and via telephone, zoom, and in person.
- Put together events utilizing Hotel Conference rooms with confirmed prospects for company presentation using all personal funds.
- Gained a great amount skills in sales, public speaking, presentation skills, overcoming objections, education, and entrepreneurial skills.
- Invested in my personal and professional development by traveling to world conferences to enhance my skills, abilities not only as a professional but as a person.
- Trained by world class, and proven successful leaders.
LATE STAGE ACCOUNT MANAGER
SANTANDER CONSUMER USA
11.2012 - 04.2019
- Promoted three times in tenure.
- Team leader.
- Demonstrate, and initiate all company core values, company procedure, and policies.
- Collected on accounts that were mostly 90+ days past due.
- Position requires high attention to detail, detailed skip tracing, strong list management, and strong time management.
- Extensive knowledge of not only loss prevention, but also auto finance as a whole.
- Ranked #1 on site and #3 in company June 2017.
- Ranked #1 in company in July 2017.
- Have been ranking in the top 10 in site over 20 times.
- Main focus was to work portfolio of accounts contacting customers via phone and working to bring delinquent accounts to a current status by building solid relationships and utilizing tools to assist.
- Having to use negotiation skills to get customer payments.
- Prevent accounts from charging off.
- Meeting expected quotas across 20 different categories for my position.
- Assisted manager with managerial duties and held team meetings and presentations.
- Had to follow strict guidelines mandated by US, and state laws.
- Well versed with other depts, policies, and procedures.
- Customer service by showing empathy, understanding, and willingness to go above and beyond to make sure clients are satisfied.
- Very strong phone skills. Ability to communicate effectively with many types of customers and effectively build rapport.
ENTERPRISE FINANCE REP
SPRINT
LONE TREE
08.2007 - 08.2012
- Assigned corporate and govt accounts every month working between 50-200 accounts.
- Followed up my phone call or email to collect payments and identify issues.
- Duties included finance (collections of current accounts), customer service, account reconciliations, and working billing disputes.
- Worked and maintained strong, and solid relationships with regional, and national sales teams to help resolve disputes.
- Identifying problems, or issues that are preventing them from making payments.
- Goal was to monitor accounts to make sure payments are coming in on time and to resolve and prevent any disputes or issues.
- Received award from National Sales Manager for Hilton accounts for solving complex problems, and putting customers first.
- Well versed with other depts, policies, and procedures.
SALES & LEASING & INTERNET SALES
FINDLAY TOYOTA
HENDERSON
07.2004 - 07.2006
- Face to face, phone, and internet sales.
- Job required constant movement in a fast paced working, extremely competitive environment with over 50+ sales staff.
- Vast and comprehensive knowledge of dealer operations on the front, and back end of the business.
- Internet sales included cold calling, and calling previous customers to lead them to a new sale as well as using email as a way of communication, and follow up.
- Worked with customers throughout USA while maintaining 100% survey satisfaction that was required by Toyota.
- Studying product knowledge of our cars as well as competitors.
- Learned to effectively communicate, and interview customers for their needs.
- Learned to overcome many objections.
- Worked off commission only.
- Learned strong sales, communication, and strong negotiation skills.
- Building and maintain relationships.
- Prospecting for new sales.
Education
H.S. Diploma -
Central High school
01.2003
no degree -
Trinidad state jr college
01.2004
Skills
- CRM
- Salesforce
- Detail oriented
- Creative Thinking
- Team Player
- Entrepreneurial Minded
- Microsoft office
- Teams
- Collections
- FDCPA Guidelines
- Auto Industry/Finance
- Sales
- Negotiation
- Building and maintaining professional relationships
- Servant Leadership mentality
Volunteer Experience
Volunteer, Church, 14 years, Served in various roles and ministries including, security, prison ministry, children and youth ministry, kitchen etc., Administrative assistant to the senior Pastor., Traveled and assisted Senior Pastor with various duties., Served as security to senior Pastor and to the church., Served as youth teacher ages 13-18 where I planned my own lessons weekly.
Timeline
CERTIFIED DEBT SPECIALIST
BEYOND FINANCE LLC
07.2024 - 12.2025
RIDRSHARE DRIVER
RIDRSHARE DRIVER/UBER & LYFT
07.2018 - 04.2024
INDEPENDENT BUSINESS OWNER/TRADER
I.M. MASTERY ACADEMY
05.2018 - 09.2021
LATE STAGE ACCOUNT MANAGER
SANTANDER CONSUMER USA
11.2012 - 04.2019
ENTERPRISE FINANCE REP
SPRINT
08.2007 - 08.2012
SALES & LEASING & INTERNET SALES
FINDLAY TOYOTA
07.2004 - 07.2006
H.S. Diploma -
Central High school
no degree -
Trinidad state jr college