Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Massiel Silva

Coral Springs,FL

Summary

Dedicated customer service professional with strong organizational skills and attention to detail. Proven ability to manage inquiries effectively and create welcoming environments. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

3
3
years of professional experience

Work History

Receptionist

Coral Springs Auto Mall
Coral Springs, Florida
06.2021 - 07.2022
  • Greeted customers warmly upon arrival and directed them to appropriate departments.
  • Managed multi-line phone system, directing calls to relevant staff members.
  • Processed customer inquiries and provided accurate information regarding services offered.

seven eleven cashier

Seven Eleven Stores
coral springs , FL
06.2019 - 07.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness and organization of checkout area.

Education

Miami Springs High School
Miami, FL

Skills

  • Customer service
  • Communication skills
  • Time management
  • Microsoft Office
  • Team collaboration
  • Problem resolution
  • Cash handling
  • Appointment scheduling

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Receptionist

Coral Springs Auto Mall
06.2021 - 07.2022

seven eleven cashier

Seven Eleven Stores
06.2019 - 07.2020

Miami Springs High School