Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Massina Walsh

Summary

Motivated dependable server dedicated to providing fast, high quality customer service to guests in restaurant settings. Skilled in anticipating customer needs to facilitate a enjoyable and memorable dining experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Jimmy Guanas
07.2022 - Current
  • Attended to customers needs in a friendly, welcoming way while taking and delivering their orders quickly and accurately with excellent customer service to ensure customer satisfaction.
  • Ensured new employees are properly equipped with the knowledge needed to properly serve customers and uphold the service standards of the restaurant.


Head Hostess

Cassis American Brasserie
12.2021 - 04.2022

Ensured customers felt welcomed while managing the the flow of guests into the dinning area as well as providing accurate wait times to guests if appropriate.

Server

Red Sauce
02.2021 - 12.2021

Attended to customers needs in a friendly, welcoming way while taking and delivering their orders quickly and accurately with excellent customer service to ensure customer satisfaction.

Server

The Legacy Nancy Country Club
08.2020 - 02.2021

Attended to customers needs in a friendly, welcoming way while taking and delivering their orders quickly and accurately with excellent customer service to ensure customer satisfaction.

Server

Surf Rider Resort
06.2019 - 12.2019

Attended to customers needs in a friendly, welcoming way while taking and delivering their orders quickly and accurately with excellent customer service to ensure customer satisfaction.

Server

The Mill
08.2017 - 01.2018

Attended to customer's needs in a friendly welcoming way while taking and delivering orders quickly and accurately with excellent customer service to ensure customer satisfaction.

Education

High School Diploma -

Sonora High School
Sonora, CA
05.2016

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • POS System
  • Time Management
  • Cleanliness standards
  • Safe Food Handling
  • High-volume dining
  • Guest Seating
  • Staff Training
  • Food Safety Standards

Certification

  • ServSafe Certification

Timeline

Server

Jimmy Guanas
07.2022 - Current

Head Hostess

Cassis American Brasserie
12.2021 - 04.2022

Server

Red Sauce
02.2021 - 12.2021

Server

The Legacy Nancy Country Club
08.2020 - 02.2021

Server

Surf Rider Resort
06.2019 - 12.2019

Server

The Mill
08.2017 - 01.2018

High School Diploma -

Sonora High School
Massina Walsh