Summary

Overview

Work History

Education

Skills

References

Timeline

Masyn DeWitt

Castle Rock

Summary

Dedicated and versatile professional with a diverse skill set spanning retail, customer service, nannying, and Certified Nursing Assistant roles. Leveraging extensive experience in the retail sector, I excel in providing exceptional customer service and fostering strong client relationships. As a Certified Nursing Assistant, my expertise lies in assisted living, long-term care, and comfort care, demonstrating a profound commitment to enhancing the well-being of individuals. My ability to blend retail's interpersonal finesse with the compassion and healthcare acumen of a CNA makes me a valuable asset in any environment where customer service and caregiving intersect.

Overview

years of professional experience

Work History

Certified Nursing Assistant

Brookside Inn

11.2023 - Current

Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.

Customer Service Receptionist

Origins Salon

12.2022 - 07.2023

Helped customers find specific products, answered questions and offered product advice.
Answered incoming calls from prospective clients to provide store, product, and service information.
Managed salon schedules, coordinating appointments, and ensuring efficient use of time slots to best fit the needs of other colleagues and clientele.

Sales Associate Supervisor

Calvin Klein

01.2022 - 12.2022

Assisted with training, development and mentoring of sales employees.
Facilitated store opening and closing procedures, securing valuables, arming and disarming alarm system and inspecting premises for urgent needs.
Recognized problems, analyzed causes and developed solutions to improve productivity and sales metrics.
Counted and balanced registers.
Built friendly relationships with employees to sustain a positive, comfortable, and efficient work environment.

Sales Associate

Tommy Hilfiger

09.2020 - 01.2022

Received the 'Employee of the Month' title twice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Managed cash register operations using POS system and processed sales and returns.