Summary
Overview
Work History
Education
Skills
Timeline
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Mateka Jefferson

WASHINGTON

Summary

Dynamic Key Holder Supervisor at Advance Auto Parts with a proven track record in enhancing customer satisfaction and store operations. Skilled in cash handling and training, I consistently improved store displays and maintained an organized environment, fostering teamwork and collaboration to drive sales and elevate the shopping experience.

Overview

5
5
years of professional experience

Work History

Key Holder Supervisor

Advance Auto Parts
03.2020 - Current
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Received and counted money.
  • Processed cash, credit, debit, and check payments.
  • Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
  • Opened inventory boxes and restocked shelves.

Education

High School Diploma -

Anacostia Senior High School
Washington DC
06.1999

Skills

  • Promotional strategies
  • Store operations
  • Training and mentoring
  • Daily reporting
  • Customer service
  • Cash handling
  • Cash handling accuracy
  • Drawer counting
  • Opening and closing coordination
  • Superior work ethic
  • Creativity and originality
  • Process and procedure development
  • Retail operations
  • Willingness to learn
  • Teamwork and collaboration
  • Multitasking and prioritizing
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Customer satisfaction
  • Organizational skills

Timeline

Key Holder Supervisor

Advance Auto Parts
03.2020 - Current

High School Diploma -

Anacostia Senior High School