Mateo Byers-Mora
San Diego,CA
Summary
Results-driven Sales Account Executive with strong customer service, communication and negotiating skills. Engaging, persistent, professional and courteous. Will not give up until customer is satisfied and contract is in-hand!
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Executive
True Pwr LLC
03.2022 - Current
- Executing successful sales strategies and converting leads into paying customers.
- Resolving issues promptly, driving up customer satisfaction and referrals.
- Collaborating with internal teams to develop and enhance account strategies.
- Closing $1.6 Million in revenue in 18 month period, exceeding company-set goals and quotas.
- Set company record for Most Sales in First 60 Days.
- Average Contract Size: $32,000.
Member Relationship Specialist
Chuze Fitness
12.2020 - 05.2021
- Cultivated a friendly atmosphere at the gym starting at the front desk
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Operated in self-directed environment with minimal input to solve problems and implement resolutions.
- Presented clients with various product and service options to meet individual demands.
Warehouse Team Member
Redbull North America
08.2020 - 12.2020
- Onboarded and trained new employees
- Used forklifts and pallet jacks to relocate products.
Customer Service Concierge
The Bay Club
05.2017 - 08.2017
- Assisted members with different requests at a high-end health club.
- Responded to guest inquiries to maximize guest satisfaction.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Owner
Babysitting En Español - Entrepreneurship
01.2015 - 01.2017
- Launched small Spanish tutoring and babysitting business lines successfully through comprehensive planning, strategy and research.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Education
Bachelor of Science - Business Marketing
San Diego State University
San Diego, CA12.2022
Skills
- Proficient in salesforce CRM platform
- Bilingual sales: English & Spanish
- Excellent communication and interpersonal skills
- Outstanding salesmanship and closing abilities
- Customer-Satisfaction Oriented
- Pipeline Management
- Contract Negotiation
Certification
- NASM CPT - National Academy of Sports Medicine Certified Personal Trainer, 2021 (during COVID)
Leadership and Volunteer Work
Recruitment Chair, Kappa Sigma Fraternity - Epsilon Iota
San Diego, CA - 01/2019 - 03/2019
- Organized and supervised recruitment events for the 2019 spring semester
- Led deliberation meetings and selected members from a large pool of applicants
VP of Internal Affairs - Executive Board, Kappa Sigma Fraternity - Epsilon Iota
San Diego, CA - 08/2019 - 05/2020
- Managed and oversaw public relations, academics, alumni relations, and university accreditation departments
- Hosted and ran weekly chapter meetings with 100+ members
Student Leader. Young Dreamers Network - International Volunteer Organization
Redwood City, CA - 08/2014 - 05/2017
- Built recycling centers and taught English in Costa Rica, Guatemala, and India
- Organized monthly fundraising events necessary for sponsoring these trips
Hobbies and Interests
Fitness, basketball, spending time with family, and free diving.
Languages
English
Spanish
Timeline
Account Executive
True Pwr LLC
03.2022 - Current
Member Relationship Specialist
Chuze Fitness
12.2020 - 05.2021
Warehouse Team Member
Redbull North America
08.2020 - 12.2020
Customer Service Concierge
The Bay Club
05.2017 - 08.2017
Owner
Babysitting En Español - Entrepreneurship
01.2015 - 01.2017
Bachelor of Science - Business Marketing
San Diego State University
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