Mateo caranci
Lincoln,RI
Summary
Motivated, entrepreneurial individual who is only 15 years old and who combines professionalism with creativity. Owner and lead photographer for Caranci Creations, offering quality visuals as well as maintaining customer relations during private sessions. Has supplemented his entrepreneurship with real world experience by working as a cashier and customer service representative at Ace Hardware. Proven ability to be proactive, maintain multi-tasking, and provide excellent customer services in both entrepreneurial and retail settings.
Overview
1
1
year of professional experience
Work History
Sales Associate
Ace Hardware
Cumberland, RI
04.2025 - Current
- Assisted customers in locating products and providing product knowledge.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Participated in inventory management, ensuring stock levels were maintained.
- Supported daily operations by restocking shelves and managing backroom inventory.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Operated point-of-sale system to process transactions efficiently.
- Maintained cleanliness and organization of sales floor and displays.
- Collaborated with team members to execute merchandising strategies effectively.
Education
High School Diploma -
Moses Brown School
Providence, RISkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Cash handling
Accomplishments
- Collaborated with team of 25 in the development of the Documentary "More Than a Teacher: The Legacy of Jim Skillings".
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Web Development and Design
- Artificial Intelligence (AI) and Machine Learning
- Designing and Printing 3D Models
- Electronics and Circuit Building
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Photographer
- Videographer
- Committed to improving personal fitness through regular participation in Indoor Track
Timeline
Sales Associate
Ace Hardware
04.2025 - Current
High School Diploma -
Moses Brown School