Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mateo Largaespada

Boynton Beach,FL

Summary

Energetic & accomplished professional with an entrepreneurial spirit seeking a position that will benefit from my sales experience, positive interaction skills, and tenacious commitment to increasing sales.

Overview

10
10
years of professional experience

Work History

Technical Recruiter

Black Diamond Networks
09.2023 - Current
  • Increased candidate placement rates by implementing comprehensive sourcing strategies and maintaining relationships with passive talent.
  • Streamlined recruitment processes for improved efficiency, utilizing applicant tracking systems and recruiting software.
  • Reduced time-to-hire by developing targeted job advertisements and leveraging social media platforms for wider reach.
  • Enhanced company reputation as an employer of choice through proactive networking at industry events and online forums.
  • Provided exceptional candidate experience throughout the recruitment process, resulting in positive feedback and referrals.
  • Collaborated closely with hiring managers to understand technical requirements and align talent acquisition strategies accordingly.
  • Conducted thorough candidate screening to ensure optimal fit for both clients and candidates, minimizing turnover rates.
  • Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
  • Implemented innovative recruitment techniques to attract top-tier talent in competitive markets, staying ahead of industry trends.
  • Maintained accurate records of all recruitment activities and provided regular updates to stakeholders on progress towards hiring goals.
  • Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.
  • Championed diversity initiatives in the workplace through inclusive recruitment practices that promoted equal opportunities for all candidates.
  • Established long-term partnerships with clients by consistently delivering high-quality talent matches tailored to their specific needs.

Logistics Account Executive

Total Quality Logistics Inc.
06.2022 - Current
  • Serviced existing accounts on a regular basis to maximize revenue.
  • Prospected new sales leads from directories, referrals, and partners.
  • Worked to develop a network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
  • Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Prepared pricing agreements and contracts to close sales.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Used CRM software to record customer interactions and track general sales activities for review and follow-up.

Ticket Sales Manager

Todd’s Tickets.
04.2017 - 06.2022
  • Working directly with the CEO on a daily basis to manage high-volume sales.
  • Handling all social media marketing including Instagram, Facebook, and Twitter.
  • Implemented systems and procedures to increase sales.
  • Establishing relationships with clients to procure ticket sales for theatrical
    organizations, concert halls, sporting arenas, and small and large live event spaces.
  • Managed timely upgrades and proper operation of ticketing systems, minimizing downtimes.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Café Concierge

Simon Property Group.
04.2017 - 11.2017
  • Assisting the Director of Marketing with day-to-day tasks.
  • Greeted guests upon arrival by providing warm welcome.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Tracking guest satisfaction surveys to recognize trends and create action plans for
    improving guest services.
  • Developed relationships with local businesses to secure discounts and special offers for guests.
  • Assisted guests with variety of services and local attraction information.
  • Maintained high employee satisfaction and performance with a hands-on and collaborative style.
  • Attended to customer needs, responding to questions, complaints and escalations.
  • Understood and implemented safety and emergency procedures.

Commercial Program Manager

One Concierge.
01.2016 - 03.2017
  • Preparing and distributing reports for company directors.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Responsible for corporate and consumer sales and account management.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Interacted with customers and clients to identify business needs and requirements.
  • Developed and maintained logistics workflows, procedures, and reports.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.

VIP Account Manager

One Concierge.
06.2015 - 01.2016
  • Organize global travel arrangements including private jets, ground transport, and
    complex international travel itineraries.
  • Organize business meetings, reservations & bookings directly with clientele,
    entrepreneurs, artists, and other HNW (high net worth) individuals.
  • Dealing with business and personal correspondence including invitation lists and
    philanthropic requests as well as arranging formal dinners/events that include
    booking top restaurants and theatre tickets.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Project Manager

One Concierge.
05.2014 - 06.2015
  • Manage implementation, support & contractual compliance for global programs
    accounting for over $3M in annual revenue.
  • Coordinate development of internal department processes, programs & project
    management tools as well as work with various company directors.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Prepared and submitted project invoices for review and approval.
  • Coordinated material procurement and required services for projects within budget requirements.

Executive Assistant

One Concierge.
01.2014 - 05.2014
  • Assisted CEO & COO with negotiating & marketing business partnerships & sales
    contracts.
  • Organized daily calendars, meetings, and projects and assisted with internal and
    external communication to clients, vendors, and stakeholders.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for the executive team and senior management group.
  • Answered a high volume of phone calls and email inquiries.
  • Organized and coordinated conferences and monthly meetings.

Education

High School Diploma -

Boca Raton High School
Boca Raton, FL
2011

Associate of Arts - Business Administration

Valencia College
Orlando, FL
2015

Skills

My diverse industry & functional
expertise includes experience in
hospitality, sales management, as
well as marketing & business
development involving both start-ups
& growth organizations Also experience in recruitment, candidate screening, Networking, Onboarding, Cold Calling and Interviewing Clients

Languages

Spanish
Full Professional

Timeline

Technical Recruiter

Black Diamond Networks
09.2023 - Current

Logistics Account Executive

Total Quality Logistics Inc.
06.2022 - Current

Café Concierge

Simon Property Group.
04.2017 - 11.2017

Ticket Sales Manager

Todd’s Tickets.
04.2017 - 06.2022

Commercial Program Manager

One Concierge.
01.2016 - 03.2017

VIP Account Manager

One Concierge.
06.2015 - 01.2016

Project Manager

One Concierge.
05.2014 - 06.2015

Executive Assistant

One Concierge.
01.2014 - 05.2014

High School Diploma -

Boca Raton High School

Associate of Arts - Business Administration

Valencia College
Mateo Largaespada