Mateo Rael
San Clemente,CA
Summary
Service-driven Bartender drawing from broad knowledge of cocktails, craft beers and ciders to provide targeted, customer-oriented service. Detailed inventory manager, coordinating product stocking and shipments. Team-oriented leader with clear communication and collaborative approach to workplace administration.
Overview
7
7
years of professional experience
Work History
Lead Bartender
Pierside Kitchen & Bar
San Clemente, CA
05.2022 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Bartender/Server
Brusselsbistro
San Clemente, CA
05.2020 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Barista
Starbucks
San Clemente, CA
02.2018 - 07.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Skateboarding Instructor
Intro2Skate
Costa Mesa, CA
08.2017 - 09.2018
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Education
High School Diploma -
San Clemente High School
San Clemente, CA06.2017
Skills
- Suggestive selling
- Inventory
- Superior customer service
- Cleanliness standards
- Expert mixology
Timeline
Lead Bartender
Pierside Kitchen & Bar
05.2022 - Current
Bartender/Server
Brusselsbistro
05.2020 - 04.2022
Barista
Starbucks
02.2018 - 07.2020
Skateboarding Instructor
Intro2Skate
08.2017 - 09.2018
High School Diploma -
San Clemente High School