Dynamic Assistant Manager with a proven track record in enhancing customer service and team performance. Skilled in decision-making and active listening, dedicated to fostering positive work environments and optimizing operational efficiency.
Hi, I’m
Mateo Rosario
Haledon
Summary
Overview
10
years of professional experience
Work History
Ewing Outdoor SupplyFranklin Lakes, NJ
Assistant Manager
03.2023 - Current
Job overview
- Coordinated daily operations to enhance customer service and streamline inventory management.
- Trained and mentored staff on product knowledge and sales techniques, improving team performance.
- Analyzed sales data to identify trends, adjust inventory levels, and optimize stock availability.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Operate forklifts and pallet jacks to safely maneuver product.
- Responsible for opening and end-of-day closing procedures.
- Managed purchase orders, shipping/receiving, and inventory control.
- Coordinated timely delivery of customer supplies to job sites.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Creative TouchFairfield, NJ
Warehouse Associate/Delivery Driver Assistant
03.2022 - 01.2023
Job overview
- Performed driving and delivery operations using company truck.
- Loaded, packed, wrapped, and processed outgoing shipments.
- Installed rugs, moved furniture, and assisted clients on-site.
- Conducted inventory checks and maintained warehouse organization and cleanliness.
- Operated forklifts and pallet jacks to efficiently transport goods within warehouse environment.
- Cut and prepared rug patterns to customer specifications.
- Took product photos and uploaded listings to company worksite.
- Completed routine vehicle maintenance checks.
- Traveled out of state biannually (North Carolina and NYC market) for trade shows.
- Trained new associates on safety protocols, equipment usage, and operational procedures.
- Monitored warehouse organization, maintaining clean and safe work areas according to regulations.
- Consistently lifted materials weighing as much as 100+ pounds.
My SaladWayne, NJ
Cashier
05.2022 - 08.2022
Job overview
- Processed customer transactions efficiently, ensuring accurate cash handling and payment processing.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Prepared food and beverages according to company standards
Raymour & FlaniganFairfield, NJ
Warehouse Worker
10.2021 - 03.2022
Job overview
- Operated material handling equipment to transport goods efficiently throughout warehouse.
- Offloaded trucks and received incoming merchandise.
- Tagged, stocked, replenished, and organized furniture inventory and showroom.
- Assembled, repaired, and prepared furniture for display and delivery.
- Wrapped and loaded furniture for customer pickups and deliveries.
- Operated an Electric Long Fork Pallet Jack.
- Provided daily customer assistance and support.
- Maintained cleanliness and organization of store and warehouse floors.
Teledynamics LLCTowaco, NJ
Warehouse Worker
10.2021 - 01.2022
Job overview
- Shaped and formed brass components to specification.
- Sanded and finished metal surfaces.
- Molded rubber materials for production use.
- Built and assembled rail systems.
- Operated pallet jacks safely and efficiently.
- Coordinated with team members to meet daily shipping and receiving goals.
- Implemented safety protocols, reducing workplace accidents and ensuring compliance.
- Streamlined packing processes, improving order fulfillment speed and accuracy.
- Assisted in maintaining clean and organized work environment for optimal efficiency.
- Monitored product quality during inbound inspections, addressing discrepancies promptly.
- Loaded, unloaded, and moved material to and from storage and production areas.
Amazon.com Fulfillment CenterTeterboro, NJ
Amazon Warehouse Associate
11.2019 - 07.2020
Job overview
- Processed, picked, packed, and shipped customer orders in a high-volume fulfillment center.
- Operated warehouse equipment and handheld scanners to track inventory.
- Maintained accuracy and productivity to meet daily performance targets.
- Followed strict safety procedures and quality control standards.
- Loaded and unloaded shipments and organized inventory.
- Collaborated with team members to ensure efficient workflow and on-time deliveries.
Big Jim's PizzeriaHaledon, NJ
Counter/Cashier
08.2016 - 12.2018
Job overview
- Managed cash register operations, ensuring accurate transactions and effective customer service.
- Processed payments efficiently using point-of-sale systems, reducing wait times for customers.
- Collaborated with team members to maintain a clean and organized checkout area.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Passaic County Community CollegePaterson, NJ
No Degree from Graphic Design
University Overview
Manchester Regional Haledon, NJ
High School Diploma
06-2017
University Overview
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Task delegation
- Workload management
- Workplace safety compliance
- Computer skills
- Active listening
- Multitasking
- Customer rapport
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Ewing Outdoor Supply
03.2023 - Current
Cashier
My Salad
05.2022 - 08.2022
Warehouse Associate/Delivery Driver Assistant
Creative Touch
03.2022 - 01.2023
Warehouse Worker
Raymour & Flanigan
10.2021 - 03.2022
Warehouse Worker
Teledynamics LLC
10.2021 - 01.2022
Amazon Warehouse Associate
Amazon.com Fulfillment Center
11.2019 - 07.2020
Counter/Cashier
Big Jim's Pizzeria
08.2016 - 12.2018
Passaic County Community College
No Degree from Graphic Design
Manchester Regional
High School Diploma