Summary
Overview
Work History
Education
Skills
Accomplishments
Technology and Hardware
Languages
Timeline
Generic

Mateo Saavedra Tellez

KERNERSVILLE,NC

Summary

Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Reliable FOH brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sheetz worker position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Front of House Team Member

Chick Fil A
09.2022 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Verified ID and payment preference of guests to make transactions faster and more flexible.
  • Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.
  • Utilized POS system to receive and process food and beverage orders.
  • Processed customer payments and balanced cash drawers.

Education

High School Diploma -

Atkins Academic & Tech High School
Winston-salem, NC
06.2025

Skills

  • Delivering Orders to Guests
  • Customer Needs Assessments
  • Customer Engagement
  • Constructive Feedback
  • Billing and Payment Processing
  • Guest Relations
  • Team Collaboration
  • Cash Control
  • Accurate Cash Handling
  • Guest Interaction
  • Staff Assignments
  • Multilingual

Accomplishments

  • Achieved helping a hearing impaired costumer by completing their order and getting it bagged with accuracy and efficiency.

Technology and Hardware

Ive worked with technology all my life, one of my close family members is a certified engineer with a degree and on the daily i strive to master technology and software to his level, I have passed the Certiport national certification exam. and I have the ability to learn new systems or UI to help taking orders or leading in software help.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front of House Team Member

Chick Fil A
09.2022 - Current

High School Diploma -

Atkins Academic & Tech High School

Similar Profiles

CREATE PROFILE
Mateo Saavedra Tellez