Mateo Young
Elk Grove,CA
Summary
Dedicated Server with a track record of enhancing customer satisfaction at Lumberjacks Restaurant and Chevys Fresh Mex. Leveraged exceptional customer service and cash handling skills to manage high-volume dining efficiently. Excelled in team collaboration, ensuring seamless service and fostering warm customer relationships. Achieved significant improvements in guest engagement through personalized service.
Overview
2
2
years of professional experience
Work History
Server
Lumberjacks Restaurant
Carmichael, CA
01.2024 - 12.2024
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Chevys Fresh Mex
Rocklin, CA
02.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Psychology
Consumnes River College
Elk Grove, CAHigh School Diploma -
Elk Grove High School
Elk Grove, CA06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
Timeline
Server
Lumberjacks Restaurant
01.2024 - 12.2024
Server
Chevys Fresh Mex
02.2023 - 12.2024
No Degree - Psychology
Consumnes River College
High School Diploma -
Elk Grove High School