Mateus Ibarguen
Fort Lauderdale,FL
Summary
Results-driven inside sales professional with over $2.5 million in revenue. Proven expertise in managing the full sales cycle and delivering exceptional customer satisfaction through effective communication and collaboration.
Overview
5
5
years of professional experience
Work History
Inside Sales
Greentech Renewables Miami
Pompano Beach, FL
11.2024 - Current
- Managed the full sales cycle from prospecting to order fulfillment, ensuring timely delivery and excellent customer satisfaction (over $2.5 million in revenue)
- Generated and qualified new leads (over $200,000 in new revenue) through inbound inquiries or outbound outreach, driving growth in solar equipment sales in the Latin American and Caribbean markets.
- Collaborated with engineering and operations teams to provide accurate product recommendations and quotes to commercial and residential clients.
- Communicated effectively in Portuguese, Spanish, and English to assist a diverse customer base, enhancing service accessibility and client satisfaction.
- Maintained a set of at least 20 clients, both local and international, providing solar materials and exceptional customer service daily.
- Recorded and tracked customer inquiries using CRM software for efficient resolution.
- Assisted in training new team members on company procedures and policies.
Compliance Operations Associate
Fairview Investment Services
Raleigh, NC
02.2023 - 08.2024
- Supported a proactive financial regulatory compliance program mitigating risk for financial advisors.
- Conducted audits ensuring client trading activity was performed in accordance to company policies and in compliance with governmental regulation.
- Acted as team lead and trainer to ensure proficient training of new hires or new team members regarding marketing review, email review, and financial statement/data review.
- Utilized Microsoft Excel, Adobe Acrobat, and compliance databases like STAR Compliance to run tests, build reports, and create Code of Ethics packets for clients.
Summer Intern
Browning the Green Space
Boston, MA
05.2022 - 08.2022
- Designed and conducted interviews with municipalities and CBOs which informed the development of recommended changes to the 2023 Mass Save Community First Partnership Program.
- Researched startup incubators and venture capital training programs nationwide and created various ecosystem maps on Google Sheets to support multiple BGS program developments.
- Developed an inclusive application for a contractor business training program for contractors of color (ACCESS).
- Developed an ecosystem map of CBOs with energy efficiency, weatherization, and/or fuel assistance programs in Massachusetts to share as a community resource on Airtable.
Student Intern
Lowell Public Schools
Lowell, MA
06.2021 - 07.2021
- Translator for students, teachers, and parents when needed, whether on the phone or in person. (Spanish or Portuguese)
- Translated a future student's Individual Education Plan (IEP) into Portuguese on a video call for their family to understand.
- Managed the school's lunch distribution and partnered with another employee to develop a daily donation channel to a local Church's Food Pantry.
Education
Bachelor of Science - Economics
North Carolina State University
Raleigh, NC12.2022
Skills
- Inside sales
- Team Player
- Attention to detail
- GSuite
- Microsoft Office
- Clickup
- Airtable
- Slack
- Mondaycom
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Inside Sales
Greentech Renewables Miami
11.2024 - Current
Compliance Operations Associate
Fairview Investment Services
02.2023 - 08.2024
Summer Intern
Browning the Green Space
05.2022 - 08.2022
Student Intern
Lowell Public Schools
06.2021 - 07.2021
Bachelor of Science - Economics
North Carolina State University