Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Mathew Cobb

Niagara Falls,NY

Summary

Dynamic leader with proven expertise in customer service and team leadership at Dollar General Store. Enhanced customer satisfaction by resolving complaints swiftly and accurately managing cash operations, reducing discrepancies by 20%. Skilled in problem-solving and conflict resolution, adept at fostering collaborative environments and driving operational excellence.

Overview

1
1
Certification

Work History

Assistant Manager

Dollar General Store
06.2025 - 07.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Freight/receiving

Home Depot
04.2025 - 06.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

No Degree -

Windom Lawn
Lockport, NY

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Problem-solving
  • Customer relations
  • Workload management
  • Conflict resolution

Certification

I'm forklift and reach truck certified until next may 2026

Timeline

Assistant Manager

Dollar General Store
06.2025 - 07.2025

Freight/receiving

Home Depot
04.2025 - 06.2025

No Degree -

Windom Lawn

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Mathew Cobb