Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic
MATHEW COLLARD

MATHEW COLLARD

Cumberland,RI

Summary

Professional with strong background in process optimization and workflow management. Skilled in coordinating tasks, ensuring quality, and improving efficiency. Known for effective teamwork and adaptability in fast-paced environments. Proven track record in delivering results and driving continuous improvement.

Overview

12
12
years of professional experience

Work History

Process Assistant

Amazon
08.2024 - Current
  • Streamlined daily operations by organizing and prioritizing tasks effectively.
  • Assisted in implementing process improvements to enhance workflow efficiency.
  • Collaborated with team members to resolve operational issues promptly.
  • Maintained accurate records and documentation to support audit compliance.
  • Conducted quality checks to ensure adherence to company standards consistently.
  • Developed solutions for routine challenges, enhancing overall team productivity.
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

FC Associate

Amazon
06.2021 - 08.2024
  • Responsible for storing merchandise in assorted size bins, to be pulled for fulfillment of orders.
  • Following proper safety protocols, e.g. by wearing safety vest and safety shoes.
  • Safely driving an order picker in VNA.
  • Keeping items in the storage bins organized, with safety in mind.

FC Associate (Seasonal)

Amazon
03.2021 - 06.2021
  • Responsible for storing merchandise in assorted size bins, to be pulled for fulfillment of orders.
  • Following proper safety protocols, e.g. by wearing safety vest and safety shoes.
  • Safely driving an order picker in VNA.
  • Keeping items in the storage bins organized, with safety in mind.

Sales Associate

7-11 Store
03.2017 - 10.2020
  • Responsible for customer service – ensuring that service is prompt, efficient and courteous.
  • Maintain daily operations to get the store operating smoothly which includes keeping a clean and safe environment for patrons, excellent communication skills
  • Forecasting, ordering and stocking merchandise throughout the store

Sales associate

Dollar General Store
03.2016 - 07.2016
  • Responsible for greeting customers
  • Organizing store shelves
  • Operating the cash register
  • Providing excellent customer service – including answering questions about products, services and policy

Website designer

Sparkdawn Media
01.2014 - 01.2016
  • Made websites utilizing WordPress and Photoshop
  • Responsible for loading and organizing databases of photos

Education

Bachelor of Science - Web Development

ECPI UNIVERSITY
Newport News, VA
08.2014

Game And Simulation Programming

ECPI UNIVERSITY
Newport News, VA
07.2012

Skills

  • Safety management
  • Workflow management
  • Assignment delegation
  • Management support
  • Performance monitoring
  • Process improvement
  • Data entry
  • Quality assurance
  • Metrics tracking
  • Excel spreadsheets
  • Fast learner
  • Confidentiality and data protection
  • Microsoft office

Accomplishments

  • Supervised team of 40 or more staff members.

Affiliations

Veteran of Armed Forces

Timeline

Process Assistant

Amazon
08.2024 - Current

FC Associate

Amazon
06.2021 - 08.2024

FC Associate (Seasonal)

Amazon
03.2021 - 06.2021

Sales Associate

7-11 Store
03.2017 - 10.2020

Sales associate

Dollar General Store
03.2016 - 07.2016

Website designer

Sparkdawn Media
01.2014 - 01.2016

Bachelor of Science - Web Development

ECPI UNIVERSITY

Game And Simulation Programming

ECPI UNIVERSITY

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