MATHEW DRUIN
San Antonio,TX
Summary
Motivated and driven job seeker seeking an opportunity to gain valuable work experience and grow within a challenging position. Committed to contributing skills and knowledge to a dynamic organization that values professional development and offers opportunities for advancement. Eager to leverage enthusiasm, strong work ethic, and adaptability to make a positive impact and achieve mutual success.
Overview
7
7
years of professional experience
Work History
Team Lead
Mattengas Pizzeria
San Antonio, TX
10.2024 - Current
- Trained new/current team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Sales Associate-Plumbing Dept
Lowes Home Improvment
San Antonio, TX
05.2020 - 06.2024
- Enhanced revenue by providing personalized service and product recommendations.
- Assisted customers to ensure a smooth and pleasant shopping experience.
- Boosted sales with effective upselling and cross-selling techniques.
- Addressed customer inquiries, improving overall satisfaction and loyalty.
- Collaborated with team members to achieve sales targets and improve store performance.
- Organized merchandise displays to attract more customers and increase sales.
- Maintained store cleanliness to create a welcoming shopping environment.
- Resolved customer issues to maintain high levels of satisfaction and retention.
Lot Associate
Home Depot
07.2018 - 04.2019
- Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store
- Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store
- Customer service and product assistance
- Product guidance for customers
- Restocking of items.
Education
Associate Of Applied Science - Digital Media
Northwest Vista College
San Antonio, TXHigh School Diploma - undefined
Harmony Science Academy
TX05.2022
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quality control
- Workplace safety
- Production monitoring
- Equipment maintenance
- Invoice verification
- Client communication
- Deadline management
- Task delegation
- Strategic planning
- Workflow management
Timeline
Team Lead
Mattengas Pizzeria
10.2024 - Current
Sales Associate-Plumbing Dept
Lowes Home Improvment
05.2020 - 06.2024
Lot Associate
Home Depot
07.2018 - 04.2019
High School Diploma - undefined
Harmony Science Academy
Associate Of Applied Science - Digital Media
Northwest Vista College