Mathew Garcia
San Antonio
Summary
Compassionate Care Provider with a proven track record at Santana Primary Home Care, excelling in customer service and problem-solving. Demonstrated ability to enhance client satisfaction through effective communication and meticulous attention to detail, ensuring a safe environment and reliable support. Proficient in Microsoft Office and committed to delivering exceptional results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Care Provider
Santana Primary Home Care
San Antonio
10.2019 - Current
- Provide daily in-home support including cooking, cleaning, and personal assistance.
- Demonstrate compassion, patience, and consistent reliability when serving clients.
- Assisted clients with medication management and adherence.
- Ensured a safe and clean living environment for clients.
- Supported clients in mobility and transportation needs.
Team Member / Cashier
Subway
San Antonio
09.2023 - 10.2025
- Prepared fresh ingredients for sandwich assembly and customer orders.
- Maintained cleanliness and organization of food preparation areas and dining space.
- Provided exceptional customer service during fast-paced meal rushes.
- Operated cash register and processed customer transactions accurately.
Customer Service Representative
Conduent
San Antonio
03.2021 - 08.2023
- Provided exceptional customer support across multiple communication channels.
- Resolved customer inquiries promptly and efficiently to enhance satisfaction.
- Documented customer interactions in CRM software for record-keeping.
- Maintained knowledge of products and services to assist customers effectively.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Certificate of Technical Studies -
St. Philip's College
San Antonio, TX10-2026
High School Diploma -
Winston Churchill High School
San Antonio, TX06.2019
Skills
- Customer service
- Communication skills
- Problem solving
- Team collaboration
- Detail orientation
- Technical support
- Microsoft Office
- Network troubleshooting
Certification
- CPR Certified
- Valid Texas Driver's License, 05/01/31
Timeline
Team Member / Cashier
Subway
09.2023 - 10.2025
Customer Service Representative
Conduent
03.2021 - 08.2023
Care Provider
Santana Primary Home Care
10.2019 - Current
Certificate of Technical Studies -
St. Philip's College
High School Diploma -
Winston Churchill High School