Mathew Higginbotham
Lake Charles,LA
Summary
Accomplished Manager with a proven track record at H and G Construction, enhancing operational efficiency and customer satisfaction. Expert in logistics management and fostering team collaboration, I've significantly reduced miscommunications and consistently met financial targets. Skilled in decision-making and staff management, I excel in driving performance and quality standards.
Overview
20
20
years of professional experience
Work History
Manager of Operations
H and G Construction
2020.10 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Assistant Manager
Leonard's Food Quarters
2004.07 - 2019.09
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma - High School
LaGrange Senior High School
Lake Charles, LA05.1992
Skills
- Logistics Management
- Decision-Making
- Customer Service
- Staff Management
Timeline
Manager of Operations
H and G Construction
2020.10 - Current
Assistant Manager
Leonard's Food Quarters
2004.07 - 2019.09
High School Diploma - High School
LaGrange Senior High School