Mathew Hilton
Lebanon,MO
Summary
Experienced with automotive sales management, focusing on optimizing sales processes and team performance. Utilizes strategic planning and customer relationship management to drive business growth and customer loyalty. Track record of fostering collaborative environments and achieving sales targets through effective leadership and innovative sales strategies.
Overview
25
25
years of professional experience
Work History
F&I Manager
Reliable Toyota
Springfield, MO
02.2025 - Current
- Analyzed customer credit reports to determine suitable financing solutions.
- Collaborated with lenders to negotiate competitive rates for customers.
- Streamlined paperwork processes, reducing transaction times and improving efficiency.
- Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
- Enhanced dealership profitability through the successful sale of finance and insurance products.
General Manager
Sakelaris Buick GMC of Lebanon
Lebanon, MO
08.2021 - 01.2025
- Developed monthly dealership sales forecasts by analyzing total sales, gross and operating profits, and expenses for new and used sales departments.
- Coordinating the appropriate supply of new and used vehicles
- Oversee all finance transactions including lender approval and ensuring 100% compliance
- Forecast and meet monthly F&I income, penetration levels and CSI
- Streamlined processes by introducing new technologies, improving workflow efficiency significantly.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
SALES MANAGER
Jay Hatfield Motorsports of Joplin
Joplin, MO
04.2020 - 06.2021
- Coordinating the appropriate supply of new and used units
- Led sales team in achieving quarterly targets through strategic planning and execution.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
BUSINESS MANAGER
Corwin Ford of Springfield
Springfield, MO
08.2017 - 02.2020
- Help with sales team to complete sale
- Review credit applications and customers credit to determine best financial package
- Submit to banks via RouteOne
- Sell service contracts, GAP, etc
- Complete contracts for the lenders.
FINANCE MANAGER
Pinegar Chevrolet Buick GMC of Branson
Branson, MO
12.2016 - 08.2017
- Work with lenders to get customer financing
- Meet quota with sales of service contract, GAP, credit life and disability
- Maintain high customer service scores
- Examine, evaluate, or process loan applications.
BUSINESS MANAGER
Reliable Chevrolet
Springfield, MO
11.2013 - 12.2016
- Achieved sales targets by promoting MPP service contracts and maintenance packages.
- Supported sales team efforts to enhance closing rates and achieve targets.
- Cultivated and sustained robust relationships with lenders.
NEW VEHICLE SALES PERSON
Reliable Chevrolet
Springfield, MO
02.2013 - 11.2013
- Assist customers with the car/truck buying process
- Help chose vehicle
- Show vehicle, build value
- Complete the sale and hand off to the Finance dept.
PRESSMAN
MWM Dexter
Aurora, MO
03.2003 - 01.2013
- Developed customized print solutions to meet client needs and enhance satisfaction.
- Cultivated strong relationships with clients to drive repeat business and referrals.
- Conducted comprehensive presentations to showcase print capabilities and secure large contracts.
- Collaborated with design teams to ensure alignment between client vision and final products.
NEW/USED SALESPERSON
Reliable Chevrolet
Springfield, MO
06.2001 - 11.2002
- Assist customers with the car/truck buying process
- Help chose vehicle
- Show vehicle, build value
- Complete the sale and hand off to the Finance dept.
Education
High School Diploma - Master Automotive Finance
VAN TUYL FINANCE SCHOOL
Dallas, TXHigh School Diploma General
AURORA HIGH SCHOOL
Aurora, MOSkills
- Team management
- Goal-oriented sales professional
- Exceptional customer service
- Effective leadership
- Customer relations
- Credit analysis
- Brand awareness
- Loan origination
- Compliance management
- Pricing strategy
- Sales management
- Deal structuring
- Profit maximization
- Teamwork and collaboration
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Oral and written comprehension
- Microsoft office
- Team building
- Loan processing coordination
- Task prioritization
- Self motivation
- Creditworthiness determination
- Basic mathematics
- Professional demeanor
- Application review
- Client interview
- Sales techniques
Timeline
F&I Manager
Reliable Toyota
02.2025 - Current
General Manager
Sakelaris Buick GMC of Lebanon
08.2021 - 01.2025
SALES MANAGER
Jay Hatfield Motorsports of Joplin
04.2020 - 06.2021
BUSINESS MANAGER
Corwin Ford of Springfield
08.2017 - 02.2020
FINANCE MANAGER
Pinegar Chevrolet Buick GMC of Branson
12.2016 - 08.2017
BUSINESS MANAGER
Reliable Chevrolet
11.2013 - 12.2016
NEW VEHICLE SALES PERSON
Reliable Chevrolet
02.2013 - 11.2013
PRESSMAN
MWM Dexter
03.2003 - 01.2013
NEW/USED SALESPERSON
Reliable Chevrolet
06.2001 - 11.2002
High School Diploma General
AURORA HIGH SCHOOL
High School Diploma - Master Automotive Finance
VAN TUYL FINANCE SCHOOL