Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mathew Rodriguez

San Antonio,TX

Summary

Valued leader and team member displayed exemplary conduct under pressure while providing guidance and direction to team. Demonstrated excellent organizational skills and ability to think strategically. Trained and mentored new personnel and developed effective working relationships.

Overview

5
5
years of professional experience

Work History

Support Systems Specialist

US Army Reserve
08.2022 - Current
  • Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
  • Supervised and assisted with battlefield signal support systems and terminal devices.
  • Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
  • Trained users to connect to and utilize Local Area Networks (LANs) and Wide Area Networks (WANs).
  • Installed new wiring and networking hardware in existing facilities and within new construction.
  • Tested signal-level equipment for operational performance within prescribed tolerances.
  • Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
  • Obtained Combat Life Saving treatment training
  • Documented technology-related inquiries and fixes to compile knowledge-base resources.

Machine Operator Technician

Frito Lay
06.2022 - Current
  • Complied with company and OSHA safety rules and regulations.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Operated machining equipment safely with team of operators.
  • Kept detailed production records and identified hold-ups.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Maintained production records such as quantities, dimensions, and thicknesses of process materials.
  • Removed jammed materials from machines and readjusted components as necessary to resume operations.
  • Dismantled machinery to access, remove, and replace worn components and keep production within optimal tolerances.

Warehouse Supervisor

Home Depot
07.2021 - 06.2022
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and handling operations.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw daily operations and shipping and handling processes.
  • Operated warehouse material handling equipment correctly to move loads.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Used warehouse management software to reconcile daily inventory.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Started up and shut down processing equipment.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.

Customer Service Manager

Walmart
06.2018 - 07.2021
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.
  • Created and reviewed invoices to confirm accuracy.

Education

Associate of Applied Science - Emergency Medical Technician/Paramedic

San Antonio College
San Antonio, TX
05.2025

High School Diploma -

Alamo Heights High School
San Antonio, TX
05.2019

Skills

  • Design and Specifications Development
  • Computer User Assistance
  • Inventory Maintenance
  • Coordinate Projects
  • Issue Identification
  • Security Standards
  • Stress Tolerance
  • Troubleshoot Instrumentation
  • First Aid
  • Medical Terminology
  • Inpatient Treatment
  • Trauma life saving training

Accomplishments

  • Graduated at the top of my class in Advanced Individual Training.
  • Obtained Government Security Clearance.

Timeline

Support Systems Specialist

US Army Reserve
08.2022 - Current

Machine Operator Technician

Frito Lay
06.2022 - Current

Warehouse Supervisor

Home Depot
07.2021 - 06.2022

Customer Service Manager

Walmart
06.2018 - 07.2021

Associate of Applied Science - Emergency Medical Technician/Paramedic

San Antonio College

High School Diploma -

Alamo Heights High School

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