Mathew Lucas Greeley
312 82nd Ave ,WI
Summary
Proven in enhancing customer satisfaction at Kwik Trip, I excelled in high-pressure scenarios and secure payment processing. My reliability and customer service skills, combined with a knack for maintaining clean environments, significantly contributed to operational efficiency and positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Kwik Trip
Amery, WI
08.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Dietary Aide
Amery Memory Care
Amery, WI
05.2023 - 07.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
High School Diploma -
North Star Academy
Cameron WI05-2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Customer Service Cashier
Kwik Trip
08.2024 - Current
Dietary Aide
Amery Memory Care
05.2023 - 07.2024
High School Diploma -
North Star Academy