Matias Gomez

- Oversee daily food service operations, managing a team of 30+ staff to provide high-quality meals to over 1,500 patients daily.

- Supervise, mentor, and train patient service team members, fostering growth and ensuring team effectiveness.

- Develop and implement strategies to optimize patient food services, improving efficiency and patient satisfaction.

- Ensure compliance with federal, state, and local regulations, including dietary restrictions, HIPAA policies, and food safety standards.

- Evaluated active diet orders for patients, ensuring compliance with medical guidelines.

- Communicated directly with patients regarding appropriate dietary choices and educated them on specific diet plans.

- Made dietary recommendations in line with patient needs and medical requirements.

- Trained new employees on dietary procedures and patient interaction protocols.

- Opened and closed cash registers, trained four new cashiers, and monitored cash limits to ensure accuracy.

- Handled 60+ transactions daily through POS systems, maintaining high standards of customer service.

- Assisted management in supervising staff, maintaining an efficient and welcoming dining environment.

- Served as a bartender during catering events, ensuring excellent service and adherence to event protocols.

- Presented menus, answered questions about menu items, and made recommendations to patrons in a 50+ seat restaurant.

- Cleaned work areas, equipment, utensils, and dishes, ensuring all items were stored correctly and safely.

- Assisted in food preparation duties, including assembling salads, appetizers, and cold dishes in a fast-paced kitchen environment.