Summary
Overview
Work History
Education
Skills
Timeline
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Matija Saicic

Novi,MI

Summary

Seasoned entrepreneur and sales expert from Brick Bros Fix-It and Zumiez, adept in business development and customer relations. Leveraged innovation and negotiation skills to consistently grow revenue and exceed sales targets, securing a top-rated position and a robust, referral-driven customer base. Achieved notable profitability through strategic planning and effective communication.

Overview

2
2
years of professional experience

Work History

Business Owner

Brick Bros Fix-It
Novi, MI
05.2024 - 08.2024
  • Operated a power washing business, and provided cleaning services for residential properties, managed customer inquiries, estimates, service scheduling, and employee scheduling. As well as handling marketing to attract new clientele and building our brand.
  • I developed a strong online presence using social media showing before-and-after photos of previous jobs as well as creating detailed estimates based on property size and cleaning needs. Additionally, I would meet with clientele before the job to set a service schedule at their convenience, and address any questions or concerns. From there, I created the work schedule based on employees' availability and included myself in the schedule.
  • I was able to establish a supportive customer base, resulting in a strong reputation as a trustworthy service provider, which led to an increase in new clientele through referrals. Not only that, but I achieved consistent revenue growth and an increase in profitability month to month.

Sales Associate

Zumiez
Novi, MI
04.2022 - 12.2022
  • Engaged with customers to promote and sell products, assisted customers with product inquiries, provided information about the features and benefits of said product, and processed transactions that included sales, returns, and exchanges.
  • I utilized my communication and interpersonal skills to build a rapport with customers, and employed persuasive selling techniques to boost sales.
  • I achieved my sales target and frequently exceeded it, making me Employee of the Month for four out of the nine months I worked there. Additionally, I contributed to boosting overall sales, making my location the top-rated Zumiez in that district.

Education

Some College (No Degree) - Finance

Michigan State University
East Lansing, MI
05-2027

Skills

  • Sales oversight
  • Innovation management
  • Resources allocation
  • Entrepreneurial personality
  • Cost control and budgeting
  • New business development
  • Negotiation
  • Issue resolution
  • Work Planning and Prioritization
  • Verbal and written communication
  • Business development
  • Professional networking
  • Customer relations
  • Business planning

Timeline

Business Owner

Brick Bros Fix-It
05.2024 - 08.2024

Sales Associate

Zumiez
04.2022 - 12.2022

Some College (No Degree) - Finance

Michigan State University

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Matija Saicic