Matilda Henehan

Delivered exceptional customer service in a fast-paced setting, leveraging upselling techniques to boost sales. Trained new employees and oversaw opening and closing procedures for seamless operations.

Supported students with diverse disabilities, assisting in classrooms with Japanese language skills and individualized support. Managed kindergarten activities while overseeing school-wide meals, recess, and pick-up duties.

Provided front-line customer support for University of Oregon’s Information Services, assisting students, staff, parents, and the public with inquiries and directing them to appropriate departments as needed.

Led the "Oregon Rocks!" summer program, traveling statewide to deliver interactive geology talks for Oregon State's library initiative. Independently managed logistics, specimens, and 90-minute educational sessions for large audiences.

Led the 3rd grade outreach team in the Aves Compartidas program, developing a 10-week curriculum on shared migratory bird populations for students in Eugene, OR, and Guanajuato, Mexico. Collaborated with international partners to create cross-cultural, action-oriented environmental learning experiences.

Led daily operations in the produce department by handling orders from multiple farms, training new employees, creating the handmade decorative and informational signage, while managing prep work.