MATILDA REZAEE
Fresno
Summary
Experienced cashier and hostess with a strong background in customer service. Successfully welcomed and assisted guests in retail and dining environments, ensuring a positive experience. Proficient in managing checkout processes and handling reservations efficiently. Demonstrated ability to locate items and provide menu guidance, enhancing customer satisfaction. I am also a Certified Massage Therapist, helping clients explore a world of wellness, self-care, self-awareness, and enhancing client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Village Inn Pancake House
FRESNO
01.2023 - 11.2024
- Accommodated guests with children and special needs to promote a comfortable dining experience.
- Completed daily side work tasks assigned by management, such as rolling silverware or folding napkins.
- Assigned seating arrangements based on customer preferences and restaurant policies.
Cashier/Customer Service
Marshall's
Fresno
01.2018 - 08.2022
- I welcomed guests and assisted them with checking out their items and locating specific items throughout the store, providing them with a reassuring and welcoming shopping experience.
Education
Massage Therapy - Trade school
National holistic institute
Fresno, CA10.2024
High school diploma -
Clovis Adult Education
Clovis, CA08.2017
Skills
- Communication skills
- Service prioritization
- Basic math
- Retail sales
- Phone etiquette
- Stocking
- Organizational growth
- Guest relations
Certification
- Driver's License
- CMT Certified Massage Therapist
Current Job
- I currently work as a Massage Therapist at a spa franchise here in Fresno called Massage Envy, which provides massages and Facials.
Timeline
Restaurant Hostess
Village Inn Pancake House
01.2023 - 11.2024
Cashier/Customer Service
Marshall's
01.2018 - 08.2022
Massage Therapy - Trade school
National holistic institute
High school diploma -
Clovis Adult Education