MATINA MUNTAQEEM
Summary
Operations and Reporting Professional adept at transforming complex data into actionable insights that guide leadership decision-making and strengthen program effectiveness. Experienced in performance tracking, ensuring accuracy and efficiency in financial coordination, reporting, and cross-functional collaboration with a strong focus on accuracy, accountability, and continuous improvement. Master's educated professional with strong analytical, research, and communication skills and a demonstrated ability to evaluate outcomes, manage competing priorities, and support data- informed organizational initiatives.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Operations & Billing Coordinator
LRW Flagging Company
Baltimore, MD
01.2025 - Current
- Processed invoices, timecards, and payroll documentation ensuring accuracy and compliance
- Review records for accuracy and resolve discrepancies with internal teams
- Maintained organized financial and operational records for effective reporting and tracking
- Support daily operations through administrative coordination and documentation
- Communicate with field staff and supervisors to verify hours and billing details
- Manage multiple priorities while meeting tight deadlines
Workforce Data Analyst
Maryland Department of Labor
Baltimore, MD
04.2023 - 06.2025
- Delivered recurring workforce and program reports to enhance leadership decision-making
- Monitor performance trends and highlight key insights for stakeholders
- Ensured data accuracy through thorough review and validation processes to maintain report integrity
- Developed clear visuals and summaries to effectively communicate insights to internal and external audiences
- Collaborate with cross-functional teams to support reporting priorities
Data Analyst
Comhar
Philadelphia, PA
05.2017 - 05.2022
- Provided insights to improve workflow efficiency and team performance
- Facilitated operational reporting for multiple teams to enhance decision-making
- Ensured reporting accuracy through regular quality checks
- Prioritized tasks effectively in a fast-paced environment to meet deadlines
Scrum Master / Program Manager
Bancroft
Cherry Hill, NJ
08.2015 - 06.2017
- Led Agile meetings including standups, sprint planning, and retrospectives
- Coordinated daily operations to align programs with strategic goals and maintain timelines
- Streamlined billing processes with finance team for timely invoicing and effective resource planning across teams
- Organized contract documents and tracked deadlines to enhance stakeholder communication in contract administration
Education
Master of Science - Community & Trauma Counseling
Thomas Jefferson University
Philadelphia, PABachelor of Arts - Psychology
Temple University
Philadelphia, PASkills
- Billing Coordination
- Reporting & Analysis
- Data Validation
- Performance analysis
- Operational Analytics
- KPI Monitoring
- Process Improvement
- Project Coordination
- Workflow Coordination
- Cross-functional collaboration
- Stakeholder Communication
- Organization
- Time Management
- Attention to detail
Certification
Certified Scrum Master (CSM)
Timeline
Operations & Billing Coordinator
LRW Flagging Company
01.2025 - Current
Workforce Data Analyst
Maryland Department of Labor
04.2023 - 06.2025
Data Analyst
Comhar
05.2017 - 05.2022
Scrum Master / Program Manager
Bancroft
08.2015 - 06.2017
Master of Science - Community & Trauma Counseling
Thomas Jefferson University
Bachelor of Arts - Psychology
Temple University